[THIN] KB: CTX106751 - Error: The page cannot be displayed... with Internet Explorer
- From: "Jim Kenzig Kenzig.com" <jkenzig@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Wed, 10 Aug 2005 05:33:38 -0700 (PDT)
CTX106751 - Error: The page cannot be displayed... with Internet Explorer
This document was published at:
http://support.citrix.com/kb/entry.jspa?externalID=CTX106751
Document ID: CTX106751, Created on: Aug 1, 2005, Updated: Aug 9, 2005
Products: Citrix MetaFrame XP 1.0 for Microsoft Windows 2000, Citrix MetaFrame
XP 1.0 for Microsoft Windows 2003
Symptom
When using Internet Explorer after applying MetaFrame XP SP4 two errors may be
received:
For JPEG files: The program cannot be found
For HTML files: Page cannot be displayed
When opening an Internet Explorer file spaces within the path of the file are
removed.
This happens either in a console or through an ICA session, and will happen
only when Internet Explorer is open already and the same window is going to be
used to open the new file.
Using the option ?File \ Open? works as expected.
Cause
Citrix?s version of iexplore.exe (C:\program files\citrix\system32) hooks the
information that is meant to be sent to the windows iexplorer.exe () for its?
content redirection feature. After that, the information is sent to the Windows
iexplore.exe with the message WM_DDE_EXECUTE.
Citrix was not passing spaces on WM_DDE_EXECUTE to the Windows Internet
Explorer. The spaces should be sent in quotations.
For instance if you want to open the file
C:\program files\my test.html
Internet Explorer will receive the path
C:\programfiles\mytest.html
And will fail to find the file.
DDE (Dynamic Data Exchange) is used only when an instance of Internet Explorer
is open. If clicking on the file for the first time in a brand new internet
Explorer window, the issue will not happen because DDE is not being used.
Resolution
Apply XE104W2K011 or it?s equivalent
iexplore.exe
21,504
06/27/2005
10:14a
More Information
From Microsoft MSDN.
Microsoft Windows provides several methods for transferring data between
applications. One method is to use the Dynamic Data Exchange (DDE) protocol.
The DDE protocol is a set of messages and guidelines. It sends messages between
applications that share data and uses shared memory to exchange data between
applications. Applications can use the DDE protocol for one-time data transfers
and for continuous exchanges in which applications send updates to one another
as new data becomes available.
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