[THIN] Re: "Internet Explorer encountered a problem and needed to close" error on server console login
- From: "Alibay, Safdar" <salibay@xxxxxxxxxxxxxxxx>
- To: "thin@xxxxxxxxxxxxx" <thin@xxxxxxxxxxxxx>
- Date: Fri, 2 Jul 2010 11:33:00 +0200
Hi Angela,
From the screenshots I see that the speedscreenfilter.dll is involved in the
crash of IE.
Do you have speedscreen enabled on a farm/server level? Can you try to disable
it if it's on?
Kind regards,
Safdar.
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of
Angela Smith
Sent: Friday, July 02, 2010 11:19 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] "Internet Explorer encountered a problem and needed to close"
error on server console login
Hi
Ive recently installed XenApp 5 on Windows 2003 R2 SP2. We are running Citrix
R06 on all servers. We are running IE6 on the servers. When I login to any
server console I get the following error:
Internet Explorer encountered a problem and needed to close.
Error signature
szAppName: IEXPLORE.EXE szAppVer: 6.0.3790.3959
szModName: SpeedScreenFilter.dll szModVer: 4.5.4200.1
offset: 00002406
The above occurs on all my Citrix servers when I login to the console. The
error is actually occuring at randon times but the error is presented when I
login to the console.
Any ideas on how this can be resolved or how I can suppress the error from
appearing?
Ive attached screenshots of the error
Thanks
Ang
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