[THIN] Re: Intermittent Copy and Paste
- From: "Pascal Bijnaar" <pascal.bijnaar@xxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 22 Aug 2007 10:06:48 -0400
Check CTX104631 How to Repair Clipboard Functionality
Also check CTX112434 You Cannot Copy Content From a Client Device and
Paste it in a Published Application
Try figuring out what applications they are running at the time this
happens.
If you are using the summary database you can get this information by
running queries against it
-PB
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Malcolm Bruton
Sent: Wednesday, August 22, 2007 7:31 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Intermittent Copy and Paste
Hi All
Got an Issue on Windows 2003 with PS4 running the latest rollup and
hotfixes.
We are getting reports that users sometimes cannot Copy and Paste. Yet
to experience it and cannot reproduce. Users can't reproduce it either.
Any one offer any suggestions on how to track down/troubleshoot or even
somewhere to start looking.
Citrix have an article on this but of course this is based around it
never working vs. our very intermittent problem.
Thanks
Malcolm
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