[THIN] Re: Infrequent but annoying printer mapping problem.

  • From: "Mike Semon" <msemon@xxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Tue, 19 Oct 2004 07:36:38 -0500

Yes, aren't profiles great! ;) I have seen many times corrupted profiles
as part of the print issue.

-Mike

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Steve Raffensberger
Sent: Monday, October 18, 2004 8:05 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Infrequent but annoying printer mapping problem.


One other thing to check...is the user truly being logged off?
I've seen the infamous stuck registry (fixed by UPHCLEAN) cause
symptoms like this also.

Raff

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Mike Semon
Sent: Monday, October 18, 2004 7:12 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Infrequent but annoying printer mapping problem.


What type printers and drivers? If these are HP printers try installing the
5e driver instead of the PCL 6. Much more stable. Also what does your
Wtsuprn.inf file look like? What are client printer names you are mapping
to the server print drivers?

-Mike

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Robert K Coffman Jr - Info From Data Corporation
Sent: Monday, October 18, 2004 12:54 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Infrequent but annoying printer mapping problem.


Environment is NT4 TSE / MetaFrame SP2.

Occasionally, I'll have a printer fail to map when a user logs in.  The only
resolution that I have seen to this is to have the user logout of Citrix,
remove their print driver, and re-add it, then have them log back in.  I've
compared the driver files and registry entries for the printer before and
after, and found no differences... Yet suddenly they are back in business.

I'm pretty sure the only printers this happens with are shared network
printers.

Anyone have any idea what else I might look at to fix this without
deleting/re-adding their printer and driver?

- Bob Coffman


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