i have been having serious issues of the spooler hanging on win2k /citrix xp servers. i narrowed it down to the hp color laserjet 4500 UPD, hp color laserjet ps, and the hp laserjet II drivers that citrix is loading. i remove those drivers from the server and it works fine. _________________________________ Michael Boggan Network Engineer/Citrix Admin Virtual Desktop Inc. Dallas, Texas Ph: (972) 960-6400 Fax: (972) 960-6445 email: mboggan@xxxxxxxxxxx http://www.virtualdesktopinc.com _________________________________ For Technical Support during business hours please send email to support@xxxxxxxxxxx or call the above toll free number for afterhours support. -----Original Message----- From: Aaron Simms [mailto:aaron.simms@xxxxxxxxxxx] Sent: Tuesday, February 17, 2004 8:29 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: IMA service and Print SPooler hanging Check event viewer for print errors and check it they are coming from the same user. You may have a user sending a corrupt print job. That's what I found. You can also set the print spooler to restart on failure, this will buy you some time. Aaron Simms MCSE,CCA,CCSP Network Engineer Pemstar Inc. Aaron.simms@xxxxxxxxxxx 507-535-4334 "Tony Lyne" <Tony.Lyne@xxxxxxxxxxxxxxxxxx> Sent by: thin-bounce@xxxxxxxxxxxxx 02/16/2004 06:20 PM Please respond to thin@xxxxxxxxxxxxx To <thin@xxxxxxxxxxxxx> cc Subject [THIN] IMA service and Print SPooler hanging Anyone had a problem where the Print Spooler service will hang causing the IMA Service to hang on Citrix servers? Thus users cannot log in. If I stop the Spooler service and delete the SPL,SPD files from the C:\winnt\system32\spool\printers folder and restart the spooler service users can log in again. Also stopping the spooler service allows user sessions to continue to login. This can happen anywhere from multiple times per hour to once a day. Tony Lyne Senior Systems Engineer Computerland Central P O Box 1470 PALMERSTON NORTH Telephone (+64) 06 3537300 Facsimile (+64) 06 3566800 Mobile (+64) 0274 720696 E-mail Tony.Lyne@xxxxxxxxxxxxxxxxxx Internet http://www.computerland.co.nz <http://www.computerland.co.nz/> CAUTION: This e-mail message and accompanying data may contain information that is confidential and subject to privilege. If you are not the intended recipient, you are notified that any use, dissemination, distribution or copying of this message or data is prohibited. If you have received this e-mail in error, please notify me immediately and delete all material pertaining to this e-mail. Thank you. ******************************************************** This weeks sponsor Vizioncore, Inc. --> vc-iMonitor - Performance Monitoring, Control & Reporting --> vc-iControl - Desktop & Start Menu Management & Reporting --> vc-iMapper - Drive, Printer & COM Management & Reporting http://vizioncore.com/products.html ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm ******************************************************** This weeks sponsor Vizioncore, Inc. --> vc-iMonitor - Performance Monitoring, Control & Reporting --> vc-iControl - Desktop & Start Menu Management & Reporting --> vc-iMapper - Drive, Printer & COM Management & Reporting http://vizioncore.com/products.html ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm ******************************************************** This weeks sponsor Vizioncore, Inc. --> vc-iMonitor - Performance Monitoring, Control & Reporting --> vc-iControl - Desktop & Start Menu Management & Reporting --> vc-iMapper - Drive, Printer & COM Management & Reporting http://vizioncore.com/products.html ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm