[THIN] Re: IMA Service stuck "stopping"
- From: "Mack, Rick" <RMack@xxxxxxxxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Wed, 3 Dec 2003 19:39:09 +1000
Hi,
The IMA service isn't generally stuck because of IMA datastore connectivity
issues. What's far more common is "down"ed winstations where users have
disconnected because of an unresponsive application or just laziness. If
this occurs, the terminservice is often also in trouble.
You can improve things markedly by reducing any user session popups (windows
error mode, printer server properties > errors only, disable drwatson) and
looking at some sort of CPU control program (appsense, armtech, tmulimit
etc). Depending on the service pack level in win2k, there are also hotfixes
that specifically address stuck downed winstations (eg Q292548 from
Microsoft).
Regards,
Rick
Ulrich Mack
rmack@xxxxxxxxxxxxxx
Volante Systems
18 Heussler Terrace, Milton 4064
Queensland Australia
tel +61 7 32467704
-----Original Message-----
From: Christian Dady [mailto:cadady@xxxxxxxxx]
Sent: Wednesday, 3 December 2003 7:03 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: IMA Service stuck "stopping"
Greg,
We've been seeing the same thing going on here. Doesn't appear to have any
rhyme or reason to it. Best guess so far is that there are MDAC issues
between our Citrix servers and the old NT4, SQL 7 box that holds the
DataStore. We're moving the DS to a Win2k / SQL2000 server this weekend to
see if that will clear up the issue.
As far as restarting the IMA service, the only way we've been able to do it
is to bounce the box, or kill the PID with the KILL command.
-Christian Dady, MCSE, CCA
ING Americas
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
> Behalf Of Greg Reese
> Sent: Tuesday, December 02, 2003 2:16 PM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] IMA Service stuck "stopping"
>
>
> the past few days one of my servers has been hanging up. People enter
> their userid and password and then just stare at a light blue screen
> for eternity. The CMC shows nothing for this server, no sessions,
> nothing but I know people that are already logged on are still running
> just fine.
>
> When this has happened in the past, I have restarted the IMA service
> and things have come back to life.
>
> When I stop the IMA service now, I get a message that it could not be
> stopped and the status shows as "stopping". Has anyone run into this
> before and have any suggestions for coaxing some life back into this
> server.
>
> Thanks!
>
> Greg
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