[THIN] Re: ICA Client
- From: "Lucas Boyken" <lboyken@xxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Fri, 20 Jun 2003 16:19:05 -0500
It is Citrix 1.8
Build 663??? I think if I recall right...
Lucas W. Boyken
Computer Systems Associates
Account Manager / Technical Representative
lboyken@xxxxxxxxx
Company Phone: 800.222.7601
Office Phone: 515.332.2751
Fax: 515.332.5687
-----Original Message-----
From: Mack, Rick [mailto:RMack@xxxxxxxxxxxxxx]=20
Sent: Friday, June 20, 2003 4:11 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: ICA Client
Hi Lucas,
Check the server properties in the CMC. The feature release level will
tell all ;-)
However FR3 hasn't been out all that long so my guess would be that they
wouldn't be running FR3.
Regards,
Rick
Ulrich Mack
rmack@xxxxxxxxxxxxxx
Volante Systems
18 Heussler Terrace, Milton 4064
Queensland Australia
tel +61 7 32467704
-----Original Message-----
From: Lucas Boyken [mailto:lboyken@xxxxxxxxx]=20
Sent: Friday, 20 June 2003 10:46 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ICA Client
Rick,
I don't know what FR they are running. However, how do I find out? And
where do I change it?
Lucas W. Boyken
Computer Systems Associates
Account Manager / Technical Representative
lboyken@xxxxxxxxx
Company Phone: 800.222.7601
Office Phone: 515.332.2751
Fax: 515.332.5687
-----Original Message-----
From: Mack, Rick [mailto:RMack@xxxxxxxxxxxxxx]=3D20
Sent: Thursday, June 19, 2003 4:34 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: ICA Client
Hi,
Or if you've installed FR3, you can now do this at a farm level, via the
farm properties ;-)
Regards,
Rick
Ulrich Mack
rmack@xxxxxxxxxxxxxx
Volante Systems
18 Heussler Terrace, Milton 4064
Queensland Australia
tel +61 7 32467704
-----Original Message-----
From: Magnus [mailto:magnus@xxxxxxxx]=3D20
Sent: Friday, 20 June 2003 6:39 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ICA Client
In the registry
Configure ICA KEEPALIVES (C10a)."=3D3D20
Add "HKLM\SYSTEM\CurrentControlSet\Control\Citrix\IcaEnableKeepAlive", =
=3D
=3D3D "1", "REG_DWORD"=3D3D20 Add
"HKLM\SYSTEM\CurrentControlSet\Control\Citrix\IcaKeepAliveInterval",
"60", "REG_DWORD"=3D3D20
Configure TCP KeepAlive (C10b)."=3D3D20
Add =3D3D
"HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\KeepAliveTime",
"0000ea60", "REG_DWORD"=3D3D20
Add
"HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\KeepAliveInterv
a=3D3D
l",
"000003e8", "REG_DWORD"=3D3D20
Increase performance/reliability over WAN links and the Internet =3D3D
CTX757449, Q120642, Q170359.(F12)."=3D3D20 Add
"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\T
c=3D3D
pMa
xDataRetransmissions", "0000000a", "REG_DWORD"=3D3D20
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On =
=3D
=3D3D Behalf Of King, Jesse
Sent: Thursday, June 19, 2003 4:17 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: ICA Client
Where do you adjust these ICA/TCP keep alive settings?
Thanks.
-----Original Message-----
From: Magnus [mailto:magnus@xxxxxxxx]=3D3D20
Sent: Thursday, June 19, 2003 4:10 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ICA Client
Adjust the ICA and TCP keep alives that should help a bit. Also set the
Sound quality to low on the server for the ica-tcp connection and =
=3D3D3D
=3D =3D3D disable sound on the ICA client
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On =
=3D
=3D3D =3D3D3D Behalf Of Lucas Boyken
Sent: Thursday, June 19, 2003 4:01 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ICA Client
HELP...
Ok, got that out of my system. The story has change a little bit and I
=3D3D =3D3D3D am sinking waist deep into this Citrix stuff. So, I went =
to =3D
the client's server and ran the connection configuration manager
(mfcfg.exe). Set it =3D3D =3D3D3D so no sessions should be dropped, etc. =
=3D
The situation at my client's =3D3D remote offices has gotten better =
(they
=3D aren't getting booted off after 5 to 10 =3D3D =3D3D3D min. of
inactivity...now it =3D is taking something like 15 to 20 minutes). =
=3D3D I
=3D3D3D have looked at the client side as well and edited the appsrv.ini
=3D3D changing the mouse and keyboard time outs from 0 to 300 per an
article I =3D3D found.=3D3D3D3D20
Does anyone else have any ideas to help this Citrix Idiot get by??? I =
=3D
=3D3D =3D3D3D am just getting my feet wet here with Citrix, however the
similarities =3D3D3D between TS and Citrix are there (not extremely =
close,
but the knowledge =3D3D of TS =3D3D3D has helped out some). So, with =
that =3D
mouth full said, what can I =3D3D do to make these remote offices work =
=3D
correctly? They have a solid connection =3D3D via =3D3D3D DSL to their =
home
office =3D (384KBps bandwidth for three users). So, =3D3D please =
=3D3D3D help
me!!!
Lucas W. Boyken
Computer Systems Associates
Account Manager / Technical Representative
lboyken@xxxxxxxxx
Company Phone: 800.222.7601
Office Phone: 515.332.2751
Fax: 515.332.5687
-----Original Message-----
From: Lucas Boyken=3D3D3D3D20
Sent: Wednesday, June 18, 2003 4:54 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: RE: [THIN] Re: ICA Client
Short time is about 10 to 15 minutes. I believe it is caused by the =3D
=3D3D3D timeout built into the client for licensing purposes. On this =
=3D3D
particular ICA Client, I cannot figure out how to change the timeout to
more. =3D3D Articles refer me to a cfcon.exe or mfcon.exe file...the
configuration program =3D3D =3D3D3D for the client. This program =
doesn't =3D
exist on the clients I am looking at. =3D3D =3D3D3D Any ideas???
Respectfully,
Lucas W. Boyken
Computer Systems Associates
Account Manager / Technical Representative
lboyken@xxxxxxxxx
Company Phone: 800.222.7601
Office Phone: 515.332.2751
Fax: 515.332.5687
-----Original Message-----
From: John Knightly [mailto:jknightly@xxxxxxxxxxxxxxxxxx]=3D3D3D3D20
Sent: Wednesday, June 18, 2003 1:24 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ICA Client
Can we get a definition of short? IS it consitently the same time period
before a drop?
-----Original Message-----
From: Stansel, Paul [mailto:Paul.Stansel@xxxxxxxxxxxxx]=3D3D3D3D3D20
Sent: Wednesday, June 18, 2003 11:20 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: ICA Client
Right. But he said short periods of inactivity. I took that to mean
seconds rather than minutes, but that could be coming from my own =
=3D3D3D
situation where that was the case.
-Paul
> ----------
> From: John Knightly[SMTP:jknightly@xxxxxxxxxxxxxxxxxx]
> Reply To: thin@xxxxxxxxxxxxx
> Sent: Wednesday, June 18, 2003 2:16 PM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: ICA Client
>=3D3D3D3D3D20
> Most firewalls have a service timeout for outbound traffic. =3D3D3D
I'll=3D3D3D3D3D20=3D3D3D20
>generally create a service on the firewall called ICACLIENT =3D3D
that=3D3D3D3D3D20
>=3D3D3D
>=3D3D3D3D20 specifies outbound traffic coming from high ports, destined =
=3D
for
>=3D3D
=3D3D3D
=3D3D3D3D
port=3D3D3D3D3D20
>1494, and put an outbound rule on the top of the list (so it
>is=3D3D3D3D3D20=3D3D3D20 =3D3D3D3D20 processed first), then specify a =
timeout
>=3D
for =3D3D
the=3D3D20
>ICACLIENT=3D3D3D20 service=3D3D3D3D20 at=3D3D3D3D3D20 500 minutes or =
so. =3D
=3D3D3D3D3D20
>=3D3D
John=3D3D20
>=3D3D3D3D3D20 -----Original Message-----
> From: Stansel, Paul [mailto:Paul.Stansel@xxxxxxxxxxxxx]=3D3D3D3D3D3D20
> Sent: Wednesday, June 18, 2003 10:14 AM
> To: 'thin@xxxxxxxxxxxxx'
> Subject: [THIN] Re: ICA Client
>=3D3D3D3D3D20
>=3D3D3D3D3D20
> Check the ICAKeepAlive setting and possibly lower it. We had to crank
> ours down very low (10 I believe) to keep sessions from dropping. =
=3D3D
=3D3D3D3D
=3D3D3D3D3D20
>-Paul =3D3D3D3D3D20
> > ----------
> > From: Turman, David C.[SMTP:david_turman@xxxxxxxxxxxxxxxx]
> > Reply To: thin@xxxxxxxxxxxxx
> > Sent: Wednesday, June 18, 2003 1:11 PM
> > To: 'thin@xxxxxxxxxxxxx'
> > Subject: [THIN] Re: ICA Client
> >=3D3D3D3D3D3D20
> >=3D3D3D3D3D3D20
> > I have 2 users that have similar issues, one using=3D3D3D3D3D3D20
> > DSL and the other Bale Modem. After 7 1/2 hours
> > they get dropped. Not a clue.
> >=3D3D3D3D3D3D20
> > -----Original Message-----
> > From: Lucas Boyken [mailto:lboyken@xxxxxxxxx]
> > Sent: Wednesday, June 18, 2003 12:02 PM
> > To: thin@xxxxxxxxxxxxx
> > Subject: [THIN] ICA Client
> > Importance: High
> >=3D3D3D3D3D3D20
> >=3D3D3D3D3D3D20
> > Hello All,
> > =3D3D3D3D3D3D20
> > I have a question concerning a ICA Client Issue, at least that =3D
=3D3D3D3D
is=3D3D3D3D3D20
> >what
>=3D3D3D3D3D20
> > I think it is, where the sessions get disconnected after a =
=3D3D3D3D3D
short=3D3D3D3D3D3D20=3D3D3D3D3D20
> > period of no activity by the user. I don't have very much=3D3D3D20
> > exposure=3D3D3D3D3D20 to
>=3D3D3D3D3D20
> > Citrix, as I deal
> > with Terminal Services mostly. However, this is a new =
client=3D3D3D20
> > with=3D3D3D3D3D20 an
> old
> > problem and their current previous consultant (who setup =3D3D
this=3D3D3D3D3D20
> > system) doesn't have a clue. It is going over a DSL =3D3D3D
Highspeed=3D3D3D3D3D20=3D3D3D20
> > internet connection. The connection isn't the problem in my =
=3D3D3D3D
mind=3D3D3D3D3D20=3D3D3D3D20
> > because it has been
> changed
> > from
> > a unknown QoS provider to a high Qos provider. The client is have a
> > similar problem in another branch office. However, the =3D3D3D3D
previous=3D3D3D3D3D20
> > consultant
> can
> > connect remotely without experiencing disconnects. Any ideas? I
> would
> > greatly appreciate all your help.
> > =3D3D3D3D3D3D20
> > Respectfully,
> > =3D3D3D3D3D3D20
> > Lucas W. Boyken
> > Computer Systems Associates=3D3D3D3D3D3D20
> > Account Manager / Technical Representative=3D3D3D3D3D3D20 =
=3D3D3D3D3D
lboyken@xxxxxxxxx=3D3D3D3D3D3D20
> > Company Phone: 800.222.7601=3D3D3D3D3D3D20
> > Office Phone: 515.332.2751=3D3D3D3D3D3D20
> > Fax: 515.332.5687=3D3D3D3D3D3D20
> >=3D3D3D3D3D3D20
> > =3D3D3D3D3D3D20
> >=3D3D3D3D3D3D20
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