[THIN] Re: Huge print problem
- From: "Chris Lynch" <lynch00@xxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 19 Sep 2002 11:44:03 -0700
=20
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By any chance are you running McAfee NetShield? If so, we ran into a
problem similar to this on our Windows 2000 Server servers a print
servers with NetShield 4.5SP1 installed. We had to put the print
spooler folder in the list of "do not scan". That appeared to
resolve out problems.
CHRIS LYNCH - MCSE, CCNA, CCA
NETWORK ENGINEER - INFORMATION TECHNOLOGY
NRT Incorporated, 27271 Las Ramblas, Mission Viejo, CA 92691
Chris.lynch@xxxxxxxxxx Tel 949.367.3406
- -----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Anders Hansen-=D8vre
Sent: Thursday, September 19, 2002 11:37 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Huge print problem
We have 2 Windows 2000 Adv SP3 servers running in with cluster.
System overview:
Server01
Server02
Cluster01
VS1
VS2
Both Server01 and 02 are connected with a SAN (G:\) The Print Spooler
is =3D installed on VS2 and the spools directory is located on G:\Spool
with a =3D 320 timeout. VS2 have 328 printers as we speek
We have lots of this error messages:
Event Type : Error
Event Source : Print
Event Category : None
Event ID : 45
Date : 19.09.2002
Time : 16:51:24
Description : Document failed to print due to GDI/Driver error in
=3D
rendering.=3D20
But the main problem is that the printserver on random times startes
to =3D fail. This error makes the printer recive the printjob, spools
it and =3D deletes it. It never shows the "printing" status. The
printer never =3D recives the printjob. When this error comes all
printjobs are logged in =3D the eventlog as follows:
Event Type : Error
Event Source : Print
Event Category : None
Event ID : 45
Time : 13:25:38
Description : Document failed to print due to GDI/Driver error in
=3D
rendering.=3D20
Event Type : Information
Event Source : Print
Event Category : None
Event ID : 10
Time : 13:25:38
Description : Document 62, http://www.domain.com/somewebpage.html
owned =3D
by USERNAME was printed on SA_010_HP_LaserJet_2100 via port
SA_X.X.X.X. =3D Size in bytes: 0; pages printed: 1=3D20
Event Type : Information
Event Source : Print
Event Category : None
Event ID : 13
Time : 13:25:38
Description : Document 62, http://www.domain.com/somewebpage.html
owned =3D
by USERNAME was deleted on SA_010_HP_LaserJet_2100.=3D20
The only way to get the printserver going again is to restart the
local =3D printspooler on the active node or take the spooler in the
cluster =3D offline then online again.=3D20 We got the Q324183 fix from
microsoft which was installed on all the =3D terminalservers along with
the printservers.
This is a huge problem for us, all help is appriciated!
- ---
mvh/yours
Anders Hansen-=3DD8vre, Seniorkonsulent=3D20
Mail : anders.hansen-ovre@xxxxxxxxx
Mail : anders.hansen-ovre@xxxxxxxxxxxxxxxxx
Cell : (+47) 90 98 17 78
Konsulenthuset Contra as
Hedmark N=3DE6ringspark, Bygg 15, 2312 Ottestad
Phone : (+47) 62 54 42 99
Fax : (+47) 62 54 42 85
Mail : post@xxxxxxxxx
Web : http://www.contra.no=3D20
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This weeks sponsor Jetro Platforms=20
Jetro Platforms Ltd. is an enterprise software developer,=20
bringing a new era in server-based computing, secured internet=20
access, and disaster recovery. We make IT Easy!=20
http://www.jp-inc.com/
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This weeks sponsor Jetro Platforms
Jetro Platforms Ltd. is an enterprise software developer,
bringing a new era in server-based computing, secured internet
access, and disaster recovery. We make IT Easy!
http://www.jp-inc.com/
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