I'm starting to pull my hair out, so I'm hoping someone here can help... I have created a brand new farm running XenApp 5.0 for Windows Server 2003. The farm consists of a Data Collector/License Server, 2 production application hosts and 2 development application hosts. We have 10 print servers scattered throughout our enterprise and all of them have been imported to the farm. Login scripts on the DC's map the users printers, depending on their office location, they should see anywhere from 5-30 printers There are a few users who have local printers who would prefer to use those than the network printers (HR, Payroll, etc) No printer drivers other than those that came with Windows have been installed - I prefer to use the Universal driver to avoid having to install 50+ drivers on each of the servers I have a single policy defined which contains nothing but printer settings and used the server filter to apply it to all servers. The policy is configured as follows: Printing->Client Printers->Auto-Creation: Enabled - Auto-create all client printers Printing->Client Printers->Legacy client printers: Enabled - Create dynamic session-private client printers Printing->Client Printers->Printer properties retention: Enabled - Held in profile only if not saved on client Printing->Client Printers->Print job routing: Enabled - Always connect indirectly as a client printer Printing->Client Printers->Turn off client printer mapping: Not Configured Printing->Drivers->Native printer driver auto-install: Enabled - Do not automatically install drivers Printing->Drivers->Universal driver: Enabled - Use universal driver only if requested driver is unavailable Printing->Session printers: Enabled - Set default printer to the client's main printer I have nothing listed under the "Network printers to connect at logon" section of the Session printers policy - Should there be anything here? The default printer on my laptop is set to our "IT" printer. When I run Word from the web interface (I haven't tried the PNAgent yet, but we do have users who use both) and select print, the printer selected as my default appears to be the first one in the list (they seem to be sorted alphabetically, which happens to be a Sales printer) rather than the "IT" printer that it should be. From the KB articles and the Citrix forums, it would appear that I've set this up correctly, but it just doesn't seem to be working. What am I missing????? Cheers Jeff ------------------------------------------- Jeff B. Bolton http://www.leafsfan.net