[THIN] Re: HP software removal

  • From: Jason CitrixADmin <jasoncitrix@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Fri, 9 Sep 2011 08:31:56 -0400

Just as a follow-up, I have had this happen more times but with Dell, and
Now a NeatMobile scanner.  It seems that somewhere a trace remains of the
previous scanning software and it always defaults to the first in the list

No matter how much Uninstall I do, somewhere there is a reference to the
previous scanner.  Is there somewhere that the TWAIN has a list of scanners
that I could clear out?

When i have trouble with this, its always a case of the removed scanner
coming in the list alphabetically before the scanner being used, IE Dell
before Epson or HP before Xerox.  If I could even find a way to rename the
scanner so that is was first in the list alphabetically that might help.

Unfortunately giving the user a New Windows profile is not really an option
in most cases as these are not our PC's.

On Wed, Jul 27, 2011 at 12:55 PM, Jason CitrixADmin

> No I have not tried that.  I was looking for something that would remove HP
> software, but everything I was finding seemed linked to the particular HP
> printer and they couldn't remember what kind they had.  I will give this a
> try, and failing that ask them if there a a nearby 10 story or higher
> building they can toss the computer off of.  :)
> On Wed, Jul 27, 2011 at 12:10 PM, Pat Coughlin <strangedog@xxxxxxxxx>wrote:
>> http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&dlc=en&softwareitem=oj-11696-6
>> *Did you try the HP AIO scrubber?  Lather, Rinse and hopefully HP is
>>> gone.*
>> Patrick Coughlin
>> Citrix Goon

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