[THIN] Re: HELP: Issue on MF servers and Print Spooler crashing...
- From: "Chris Lynch" <lynch00@xxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 11 Mar 2004 18:48:52 -0800
Easy for you to say.
1. I really don't think this is related to a startup item, but I will
check.
2. I already did this.
3. Too late.
BTW, this is P&O. Gee, what a surprise, right?
Chris
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Jeff Durbin
Sent: Thursday, March 11, 2004 6:38 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: HELP: Issue on MF servers and Print Spooler crashing...
1. Find out what startup item is generating the error. Run this script to
enumerate startup items:
strComputer = "."
Set objWMIService = GetObject("winmgmts:" _
& "{impersonationLevel=impersonate}!\\" & strComputer & "\root\cimv2")
Set colStartupCommands = objWMIService.ExecQuery _
("Select * from Win32_StartupCommand") For Each objStartupCommand in
colStartupCommands
strOut = "Command: " & objStartupCommand.Command & vbTab & vbTab & _
"Description: " & objStartupCommand.Description & vbTab &
vbTab & _
"Location: " & objStartupCommand.Location & vbTab & vbTab & _
"Name: " & objStartupCommand.Name & vbTab & vbTab & _
"SettingID: " & objStartupCommand.SettingID & vbTab & vbTab & _
"User: " & objStartupCommand.User & vbCRLF Next msgbox strOut
1a. Find out what RWFactory is
1b. Maybe run filemon/regmon, log the output, import it into Access, and
look for clues
2. First thing to do is get rid of kernel-mode (NT4) drivers. Enumerate them
at
HKLM\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT
x86\Drivers
The kernel mode drivers will be listed under 'Version-2'. Get rid of them.
3. Don't pull your hair out.
JD
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
> [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Chris Lynch
> Sent: Friday, 12 March 2004 9:48 a.m.
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] HELP: Issue on MF servers and Print Spooler
> crashing...
>
> I have been pulling my hair out for the past 3 weeks on both of the
> following issues. I'm hoping someone can shed some light on these
> issues.
>
> 1. Users log into a particular MF server (Windows 2000 w/SP3 and MF
> XPe
> w/SP2 FR1 functional level; yes I know, upgrade to FR3), and they get
> the following prompt: [ NO CREATE ] RWFactory: NO create function for
> class with ID 1115(0x45b). This happens every time with one of the
> admins when they launch the MMC.
> It just started to appear when a user launches ADP HR Perspective. I
> have searched around, and there are very little clues. Most point to
> a printer driver causing the problem. I found that someone installed
> the HP CP1160 software. I removed it, and that didn't resolve the
> issue.
> I'm hoping someone has run into this problem before and resolved it.
>
> 2. The print spooler crashes, and I think this one is related to a
> bad printer driver. The only problem is, how do you find out which
> driver might cause the print spooler to crash? The spooler crashes,
> and the event log is as follows:
>
> Event Type: Information
> Event Source: Application Popup
> Event Category: None
> Event ID: 26
> Date: 3/11/2004
> Time: 10:36:27 AM
> User: N/A
> Computer: SERVERNAME
> Description:
> Application popup: spoolsv.exe - Application Error : The instruction
> at "0x7800124c" referenced memory at "0x00122000". The memory could
> not be "read".
>
> Click on OK to terminate the program
>
> Thanks for anyone's assistance.
>
> Chris
>
>
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********************************************************
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Emergent OnLine is the leading server-based computing consulting integration
firm in the nation. Emergent OnLine delivers expert
consulting services you can depend on.
http://www.go-eol.com
**********************************************************
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