[THIN] Re: GE Centricity on Citrix PS 4.5 and slowness (logoff)
- From: "M" <mathras@xxxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Fri, 18 Apr 2008 21:45:38 +0100
Are you using UPHclean ? That would report what app is causing you issues.
Also this article is fairly old now but was last updated in July 2007.
http://support.microsoft.com/KB/831962/EN-US
M
----- Original Message -----
From: "Kevin Phillips" <kmphilli@xxxxxxxxxxxxx>
To: <thin@xxxxxxxxxxxxx>
Sent: Friday, April 18, 2008 2:17 PM
Subject: [THIN] GE Centricity on Citrix PS 4.5 and slowness (logoff)
Good morning,
I just started working for a health system that is pushing to move to
Citrix. One of the applications, GE Centricity seem to be causing some major
issues. First of all after install we start getting a ton of DCOM errors in
the event log.
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10016
Date: 4/17/2008
Time: 4:31:45 PM
User: NT AUTHORITY\NETWORK SERVICE
Computer: OMPCITRIXVM12
Description:
The machine-default permission settings do not grant Local Activation
permission for the COM Server application with CLSID
{000C101C-0000-0000-C000-000000000046}
to the user NT AUTHORITY\NETWORK SERVICE SID (S-1-5-20). This security
permission can be modified using the Component Services administrative tool.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Also our test servers with centricity installed seem to randomly start
having slow logoff issues (usually resolved by a reboot). Also Citrix access
management console has slowness during discovery. Sounds like a resource
issue, but nothing noticeable in perfmon/task manager/etc.
A couple things I have noticed in attempt to troubleshoot. The issue
(normally, not always) appears around the time of TSM server backup (I do
not know why they backup these servers). Also I have found that if I kill
ccmexec.exe (SMS 2003 SP2 agent), the slowness is resolved.
So has anyone else had the joy of installing Centricity or seen similar
issues with Citrix/TSM/SMS? Any help would be truly appreciated.
Thanks!
Kevin
Kevin Phillips
Programmer/Analyst
UMHS-MCIT
Enterprise Device Engineering and Management
734.615.2390
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