[THIN] Re: File & Print Server Outages

  • From: "Braebaum, Neil" <Neil.Braebaum@xxxxxxxxxxxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Thu, 26 Jun 2003 14:26:03 +0100

Um, I use EMC SAN solutions as the back-end to my MSCS clusters (among other
machines).

We also use StorageTek silos for the backup (enterprise) software.

Whilst this fits an enterprise type rationale, it does have a bearing or
cost, on complexity.

It wasn't all plain sailing is all I'll say.

For clustering (MSCS) ideally (if you want any decent support) that the
*entire* solution is on the cluster HCL.

Neil

> -----Original Message-----
> From: Lucas Boyken [mailto:lboyken@xxxxxxxxx] 
> Sent: 26 June 2003 14:16
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: File & Print Server Outages
> 
> If you want to get even more extreme...check out EMC2 SAN 
> solutions. Clustering servers through a SAN, especially 
> EMC's, would give you uptime like you wouldn't believe.  
> However, you'll pay for it.  The last installation that 
> served over 9,000 users was over a million dollars I believe. 
>  However, that also came with EMC's huge tape storage unit. 
> That stuff is unbelievable. =20
> 
> -----Original Message-----
> From: Ron Oglesby [mailto:roglesby@xxxxxxxxxxxx]=20
> Sent: Thursday, June 26, 2003 8:05 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: File & Print Server Outages
> 
> 
> Like Neil, in a high availability scenario I would say 
> Cluster it. The trick is that you have to define what an 
> acceptable amount of down time is for the services. So a out 
> of commission File server that hosts home dirs, data etc, may 
> have a SLA of 4 hours of down time. (tough to recover if you 
> loose a mother board and don't have spares, fast backups
> etc.) But if is not so important and you can accept a day 
> then so be it.
> 
> Or if it is 24x7 type system with requirements for 4 9's I 
> would go with a cluster or at least replicate the home dirs. 
> Replication can be done on the cheap if you cant get budget 
> for clustering. I mean replicate the data to a secondary 
> server, then set the home dirs via login script as the user 
> logs on. You can put some logic in the script to check for 
> the primary server and if it failed set the home dir to the 
> secondary server. This is not perfect of course but gets you 
> to the 4 hour SLA. (I prefer clustering but not every one has 
> the budget right away)
> 
> Ron Oglesby
> Senior Technical Architect
> =3D20
> RapidApp
> Office 312.372.7188
> Mobile 815.325.7618
> email roglesby@xxxxxxxxxxxx
> =3D20
> 
> -----Original Message-----
> From: Braebaum, Neil [mailto:Neil.Braebaum@xxxxxxxxxxxxxxxxx]=3D20
> Sent: Thursday, June 26, 2003 4:39 AM
> To: 'thin@xxxxxxxxxxxxx'
> Subject: [THIN] Re: File & Print Server Outages
> 
> I put profiles (mandatory) and home directories on MSCS 
> clustered file shares (same for printers, as it happens).
> 
> Not totally flawless, but generally very robust, and quickly 
> resolvable for most failures.
> 
> I might add, the reason for using MSCS, isn't purely for 
> terminal server environments.
> 
> Neil
> 
> > -----Original Message-----
> > From: Richard Wykes [mailto:richard@xxxxxxxxx]=3D20
> > Sent: 26 June 2003 10:32
> > To: thin@xxxxxxxxxxxxx
> > Subject: [THIN] File & Print Server Outages
> >=3D20
> >=3D20
> > Hi,
> >=3D20
> > After having a problem with one of our two File & Print=3D20  
> >server=20 today =3D3D that brought down half of our Citrix 
> users=3D20  
> >because =
> they=20
> >had no home drive, I wondered if anyone could=3D20  share their =
> thoughts=20
> >on how they have their =3D3D systems setup=3D20  to avoid outages 
> >like=20 this. =3D20  Thanks
> >=3D20
> > Richard

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