Hi, I think this is probably a long shot, but thought I'd ask. We are using Facsys 4.7 with Citrix Metaframe 1.8 and Windows 2000. We have three servers and servers 1 and 3 work with no problem faxing from the desktop. Server 2 is a different story. When someone tries to fax a document by choosing the Facsys printer, they get an error of: There was an error found while printing the document, "blahblah" to FAXPRINT:. Do you want to cancel or retry the job? Any ideas what could be up? The setup looks identical to the other 2 servers. Thanks, Matt Barys Systems Administrator Fairrington Transportation 553 South Joliet Rd. Suite B Bolingbrook, IL 60440 Phone: 630-783-5495