[THIN] FW: Help With Secure Access Manager
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 5 Nov 2003 10:17:01 +1300
Arthur,
What is the firewall you are using, and what kind of certificates are you using.
I had issues initially setting up the CSG/MSAM integration side of things as
well. As the clients firewall was a Layer 7 (Borderware firewall server, very
nice firewall I must add) so we had to do a few things on the firewall to get
it working reliably.
Tony Lyne
Senior Systems Engineer
Computerland Central
P O Box 1470
PALMERSTON NORTH
Telephone (+64) 06 3537300
Facsimile (+64) 06 3566800
Mobile (+64) 0274 720696
E-mail Tony.Lyne@xxxxxxxxxxxxxxxxxx
Internet http://www.computerland.co.nz
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-----Original Message-----
From: Tastet, Arthur [mailto:ARTHUR.TASTET@xxxxxxxxxxxxx]
Sent: Wednesday, 5 November 2003 4:46 a.m.
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Help With Secure Access Manager
We are evaluating Secure Access Manager in a pilot for both internal and
external use. We are having problems with the proxy function of mSAM and
wanted to know if anybody is using it for both internal and external use for
web and ica traffic? If so, are you having any issues?
In short, it works for a short amount of time externally and then stops
working. ICA traffic stops being sent through the secure gateway and wants
to start going direct to the Citrix servers. This seems odd since this is
the core functionality of the mSAM product (secure, remote access to
internal network resources).
We are doing network address translation in our DMZ. We are wondering if
it may be configuration issue, but we are unable to identify the problem.
Does anybody have any insight into what could be the problem?
Thanks,
Arthur Tastet
Moses Cone Health System
(336) 832-7722
Moses Cone Health System
Greensboro, North Carolina 27401
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