what's a "Have a good fourth everyone!" ???? grx Rob ----- Original Message ----- From: Ron Oglesby To: thin@xxxxxxxxxxxxx Sent: Thursday, July 04, 2002 12:56 AM Subject: [THIN] FR2 install Well I kinda have figured out what is going on with that FR2 install and of course Citrix has no answer. Install FR2/SP2 and since it is XPe the install is polling the server, sees the SNMP service is loaded and tries to install and Event Agent for SNMP for their NM piece. Issue. We are not using their NM piece and have never installed it on these boxes. The SNMP service is used for the Compaq utils only. Anyway, figured this out by having a successful install on another server. Looked at the server and realized the only thing different is that SNMP and the Compaq utils were not installed yet. Asked Citrix if there is anyway to stop their install from automatically dropping those components in and they say it can't be done. SO I am again in escalation.. Have a good fourth everyone! Ron Oglesby Senior Technical Architect RapidApp Office 312.372.7188 Mobile 312.961.2380 email roglesby@xxxxxxxxxxxx