doesn't sound like a very helpful helpdesk.... -----Original Message----- From: Ziots, Edward [mailto:EZiots@xxxxxxxxxxxx] Sent: Wednesday, July 10, 2002 3:26 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Extracting Description field from a ERD or backup copy if SAM to the list, It seems that one of my helpdesk folks, made a change in the domain this afternoon that removed the description field of over 1,000 users when I view the information from the USer Manager for Domains. It seems that only the description field was modified, therefore its not a total loss. Is there a way to take a backup copy of the .sam file from a ERD or a backup copy of the .SAM file and extract this information? Please advise, Ed =================================== For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm =================================== For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm