[THIN] Excel and event id 4097

  • From: "Tim Bishop" <Tim.Bishop@xxxxxxxxxxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Wed, 25 Sep 2002 12:35:43 +1000

I've got an interesting one.

Scenario; server farm =3D MF 1.8 sp2 on win2k sp3 with office 2000 sr1 dual=
 1.1 ghz and 2 gig of RAM .  Client is win2k sp3, office 2k sr2, ICA client=
 6.30.1050, 730 mhz single processor with 128 meg of RAM.

A user logs onto a desktop session and launches excel (happens with publish=
ed excel too) they then copy from a local excel document a number of cells =
and they paste these into the citrix excel workbook.  This works as expecte=
d.  When the cells contain comments excel on the server crashes with a drwa=
tson error and event id 4097 is written to the eventlog stating, "The appli=
cation, , generated an application error The error occurred on 09/24/2002 @=
 17:43:03.234 The exception generated was c0000005 at address 30135DA1 (<no=
symbols>)" .

This scenario also works in reverse, in that the local copy of excel will d=
rwatson if commented cells are pasted into a workbook from a citrix session.

Cutting and pasting between two local or two citrix excel sessions works.

Also when excel drwatsons it removes the ability to cut and paste between t=
he client and the server.

I've found similar stuff on both technet and the thin archives re the com+ =
issues with remapped drives and XADM stuff to do with OWA but these do not =
apply to my scenario (obviously).

Here's hoping for some answers.

Tim Bishop



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