[THIN] Re: EventID: 1004 The terminal server cannot issue a client license.

  • From: "Jim Kenzig http://thethin.net" <jimkenz@xxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Tue, 4 Mar 2003 23:13:40 -0500

Try going to Citrix Connection configuration and deleting the ICA-TCP ports
and then recreating them. Be sure to note your settings on these and reset
up the newly created ones and your issue may be resolved. Also make sure
that they are set for to user your Network card and not all.

JK


-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Malcolm Joosse
Sent: Tuesday, March 04, 2003 10:57 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: EventID: 1004 The terminal server cannot issue a
client license.



There is a mix of NeoWare, IBM NetVista terminal, PCs with 95/98/W2k and =
XP.  None can connect on ICA but all work fine with RDP.
Hope this helps
Malcolm

-----Original Message-----
From: Mack, Rick [mailto:RMack@xxxxxxxxxxxxxx]
Sent: Wednesday, 5 March 2003 2:41 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: EventID: 1004 The terminal server cannot issue a
client license.=20


Hi Malcolm,

What sort of clients do you have?

The difference between ICA and RDP from the TS viewpoint is that ICA =
clients
that are unable to cache a TS CAL locally (eg non win32) get a "proxy" =
TSCAL
where the TS CAL is cached on the Metaframe server under
hklm\software\citrix\mslicensing. I'm not 100% certain this doesn't also
happen for some types of standard ICA clients.

Anyway, when an ICA client logs on, the metaframe server then passes the =
TS
licensing server the cached TS CAL info. If it's wrong, your login will
fail.

I can envisage a scenario where this cache could get damaged if your =
disks
went offline, basically screwing up your TS CAL lookup.

I'd be tempted to backup the mslicensing key, and then judiciously =
delete
the contents of the keys under mslicensing.
That will at least reset things so that the licensing has a chance of
working. Restart the IMA service between deletions.

Regards,

Rick

Ulrich Mack
rmack@xxxxxxxxxxxxxx
Volante Solutions
18 Heussler Terrace, Milton 4064
Queensland Australia.
tel +61 7 3246 7777



-----Original Message-----
From: Malcolm Joosse [mailto:malcolm@xxxxxxxxxxxxxxxxxx]=20
Sent: Wednesday, 5 March 2003 12:51 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] EventID: 1004 The terminal server cannot issue a client
license.=20



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