[THIN] EventID: 1004 The terminal server cannot issue a client license.

  • From: "Malcolm Joosse" <malcolm@xxxxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Wed, 5 Mar 2003 13:51:26 +1100

Hello,
We have had a Citrix server mark its RAID5 drives offline due to a =
problem with BIOS.  After we upgraded the BIOS on the RAID Backplane the =
server came up fine, but no users could login using ICA.  We can get in =
using RDP without any problem.  The Server is a Intel Whitebox running =
Win2K (SP3) and XP (FR2).
The only error being reported is EventID: 1004 The terminal server =
cannot issue a client license and 1003: The terminal service client '%1' =
has provided an invalid license.=20
We have googled, technetted and citrix support the error and NOTHING =
relates to the problem we are having.
The server has 20 TSCals and 20 Citrix XP licenses all appear to be =
properly installed.  This server has been running for 2 years without a =
problem except for the RAID drive issue.  We cannot even run a MF client =
connection from the server console. I am at a loss on how to get this =
working, but I am about to spend a entire night rebuilding it.  If =
anyone has any suggestions, please let me know....I need them

So Far we have tried:
re licensing both TS and MF
moving the server to a new farm using chfarm.exe
We did what was asked in Citrix support article Document ID: CTX564283
rebuilt the LHC
Re servicepacked both MF and W2k
tried to connect with clients that have never connected to this server

Each change makes NO difference and the only mention of any problem in =
the eventviewer is the EventID: 1004 The terminal server cannot issue a =
client license. and EventID: 1003 The terminal service client '%1' has =
provided an invalid license.=20

Any suggestions short of a rebuild would be great.

Thanks
Malcolm
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