[THIN] Re: Error installing XenApp 5 on W2008
- From: Tim <timothylanderson@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Thu, 13 Nov 2008 15:19:16 -0600
I've done a bit more research on this and the action it is failing on is:
*Adds the icammdrv64.cat and icaendpoint64.cat files to the catalog
database. This action executes during the installation of XenApp server on
Windows Server 2008 64-bit Edition
*
The source of this is a very good documenting of where XenApp deviates from
the Windows 2008 Logo requirements @
http://support.citrix.com/article/ctx117944
I've still not resolved the issue.
On Thu, Nov 13, 2008 at 1:14 PM, Tim <timothylanderson@xxxxxxxxx> wrote:
> Thanks Joe
>
> I believe I found the actual error:
>
> Action 10:02:44: CtxSigntoolAddCat64.EDF190B9_1780_476B_BE0C_F3D13422307E.
>
> MSI (s) (00:10) [10:02:44:647]: Executing op:
> CustomActionSchedule(Action=CtxSigntoolAddCat64.EDF190B9_1780_476B_BE0C_F3D13422307E,ActionType=3090,Source=C:\Program
> Files (x86)\Citrix\system32\ctxsigntool.exe,Target=addcat "C:\Program Files
> (x86)\Citrix\system32\\icammdrv64.cat" "C:\Program Files
> (x86)\Citrix\system32\\icaendpoint64.cat" "C:\Program Files
> (x86)\Citrix\system32\\ctxadpcm64.cat",)
>
> MSI (s) (00:10) [10:02:44:835]: Note: 1: 1722 2:
> CtxSigntoolAddCat64.EDF190B9_1780_476B_BE0C_F3D13422307E 3: C:\Program Files
> (x86)\Citrix\system32\ctxsigntool.exe 4: addcat "C:\Program Files
> (x86)\Citrix\system32\\icammdrv64.cat" "C:\Program Files
> (x86)\Citrix\system32\\icaendpoint64.cat" "C:\Program Files
> (x86)\Citrix\system32\\ctxadpcm64.cat"
>
> Error 1722. There is a problem with this Windows Installer package. A
> program run as part of the setup did not finish as expected. Contact your
> support personnel or package vendor. Action
> CtxSigntoolAddCat64.EDF190B9_1780_476B_BE0C_F3D13422307E, location:
> C:\Program Files (x86)\Citrix\system32\ctxsigntool.exe, command: addcat
> "C:\Program Files (x86)\Citrix\system32\\icammdrv64.cat" "C:\Program Files
> (x86)\Citrix\system32\\icaendpoint64.cat" "C:\Program Files
> (x86)\Citrix\system32\\ctxadpcm64.cat"
>
> MSI (s) (00:10) [10:02:47:538]: Product: Citrix XenApp 5.0 -- Error 1722.
> There is a problem with this Windows Installer package. A program run as
> part of the setup did not finish as expected. Contact your support personnel
> or package vendor. Action
> CtxSigntoolAddCat64.EDF190B9_1780_476B_BE0C_F3D13422307E, location:
> C:\Program Files (x86)\Citrix\system32\ctxsigntool.exe, command: addcat
> "C:\Program Files (x86)\Citrix\system32\\icammdrv64.cat" "C:\Program Files
> (x86)\Citrix\system32\\icaendpoint64.cat" "C:\Program Files
> (x86)\Citrix\system32\\ctxadpcm64.cat"
>
> Any guidance you can provide would be appreciated.
>
> Thanks
>
>
>
>
> On Thu, Nov 13, 2008 at 10:27 AM, Joe Shonk <joe.shonk@xxxxxxxxx> wrote:
>
>> The actual error that you'll want to look at is in the middle of the
>> .log file at the end of the Actions section.
>>
>>
>>
>> Joe
>>
>>
>>
>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>> Behalf Of *Tim
>> *Sent:* Thursday, November 13, 2008 8:41 AM
>> *To:* thin@xxxxxxxxxxxxx
>> *Subject:* [THIN] Error installing XenApp 5 on W2008
>>
>>
>>
>> I'm attempting to install XenApp5 x64 Enterprise Edition on Windows 2008
>> x64. Running through autorun.exe the installation of XenApp Server errors
>> with MSI Error 1722.
>>
>> When I create a log file using this command line - msiexec /i MPS.msi /qb-
>> /l*v C:\mps.log CTX_MF_SERVER_TYPE="E" The tail of the log is below.
>>
>> MSI (s) (30:10) [08:53:55:113]: Note: 1: 1708
>> MSI (s) (30:10) [08:53:55:113]: Product: Citrix XenApp 5.0 -- Installation
>> operation failed.
>>
>> MSI (s) (30:10) [08:53:55:113]: Windows Installer installed the product.
>> Product Name: Citrix XenApp 5.0. Product Version: 5.0.0.0. Product
>> Language: 1033. Installation success or error status: 1603.
>>
>> MSI (s) (30:10) [08:53:55:129]: Cleaning up uninstalled install packages,
>> if any exist
>> MSI (s) (30:10) [08:53:55:129]: MainEngineThread is returning 1603
>> MSI (s) (30:04) [08:53:55:129]: Destroying RemoteAPI object.
>> MSI (s) (30:E4) [08:53:55:129]: Custom Action Manager thread ending.
>> MSI (s) (30:04) [08:53:55:129]: RESTART MANAGER: Session closed.
>> MSI (s) (30:04) [08:53:55:129]: No System Restore sequence number for this
>> installation.
>> === Logging stopped: 11/13/2008 8:53:55 ===
>> MSI (c) (9C:0C) [08:53:55:160]: Decrementing counter to disable shutdown.
>> If counter >= 0, shutdown will be denied. Counter after decrement: -1
>> MSI (c) (9C:0C) [08:53:55:160]: MainEngineThread is returning 1603
>> === Verbose logging stopped: 11/13/2008 8:53:55 ===
>>
>> Any ideas on resolving would be appreciated.
>>
>> Thanks
>>
>
>
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