[THIN] Re: Error connecting to Web Interface
- From: "Andrew Rogers" <Andrew.Rogers@xxxxxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Fri, 06 Aug 2004 09:03:48 +0100
Random guess time :)
I'm assuming hes trying to use the Java ICA client for some reason? He does
appear to have the full client (well, a fullER client) installed - perhaps get
him to reinstall that, or just update to the latest version?
The other thing to try would be to nab the MS JVM and see if that runs ok with
it. I've got it knocking about somewhere if you need a copy of it
Andrew
--o--
>>> DPETERSO@xxxxxxxxxxx 05/08/04 21:54:46 >>>
A user is trying to connect to Web Interface that connects to a Metaframe XP
FR3 server. It never errors out, but just closes when it looks like the
connection is established. He uninstalled and reinstalled the Sun Java, no
luck. I am on the same WI now and working fine. It creates an error log which
is below.
Any ideas?
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at
PC=0x807446D
Function=[Unknown.]
Library=C:\PROGRA~1\Java\J2RE14~1.2_0\bin\client\jvm.dll
NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.
Current Java thread:
at sun.plugin.services.WinRegistry.sysQueryKey(Native Method)
at sun.plugin.services.WinRegistry.get(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.citrix.client.capability.p.d(Unknown Source)
at com.citrix.client.capability.p.<init>(Unknown Source)
at com.citrix.client.module.wd.ica30.ICA30WinstationDriver.a(Unknown Source)
at com.citrix.client.module.wd.ica30.ICA30WinstationDriver.d(Unknown Source)
at com.citrix.client.module.wd.ica30.ICA30WinstationDriver.a(Unknown Source)
at com.citrix.client.module.wd.g.a(Unknown Source)
at com.citrix.client.module.m.a(Unknown Source)
at com.citrix.client.module.pd.encrypt.EncryptProtocolDriver.a(Unknown Source)
at com.citrix.client.module.pd.rframe.RFrameProtocolDriver.a(Unknown Source)
at com.citrix.client.module.td.TransportDriver.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\iexplore.exe
0x77F50000 - 0x77FF7000 C:\WINDOWS\System32\ntdll.dll
0x77E60000 - 0x77F46000 C:\WINDOWS\system32\kernel32.dll
0x77C10000 - 0x77C63000 C:\WINDOWS\system32\msvcrt.dll
0x77D40000 - 0x77DCC000 C:\WINDOWS\system32\USER32.dll
0x77C70000 - 0x77CB0000 C:\WINDOWS\system32\GDI32.dll
0x77DD0000 - 0x77E5D000 C:\WINDOWS\system32\ADVAPI32.dll
0x78000000 - 0x78086000 C:\WINDOWS\system32\RPCRT4.dll
0x70A70000 - 0x70AD4000 C:\WINDOWS\system32\SHLWAPI.dll
0x769C0000 - 0x76B0A000 C:\WINDOWS\System32\SHDOCVW.dll
0x71950000 - 0x71A34000
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805\comctl32.dll
0x773D0000 - 0x77BC7000 C:\WINDOWS\system32\SHELL32.dll
0x77340000 - 0x773CB000 C:\WINDOWS\system32\comctl32.dll
0x771B0000 - 0x772D1000 C:\WINDOWS\system32\ole32.dll
0x5AD70000 - 0x5ADA4000 C:\WINDOWS\System32\uxtheme.dll
0x10000000 - 0x10055000 C:\WINDOWS\LTPRO\Win32Hk.DLL
0x73000000 - 0x73023000 C:\WINDOWS\System32\WINSPOOL.DRV
0x763B0000 - 0x763F5000 C:\WINDOWS\system32\comdlg32.dll
0x75F80000 - 0x7607C000 C:\WINDOWS\System32\BROWSEUI.dll
0x72430000 - 0x72442000 C:\WINDOWS\System32\browselc.dll
0x75F40000 - 0x75F5F000 C:\WINDOWS\system32\appHelp.dll
0x76FD0000 - 0x77048000 C:\WINDOWS\System32\CLBCATQ.DLL
0x77120000 - 0x771AB000 C:\WINDOWS\system32\OLEAUT32.dll
0x77050000 - 0x77115000 C:\WINDOWS\System32\COMRes.dll
0x77C00000 - 0x77C07000 C:\WINDOWS\system32\VERSION.dll
0x63000000 - 0x63095000 C:\WINDOWS\system32\WININET.dll
0x762C0000 - 0x7634B000 C:\WINDOWS\system32\CRYPT32.dll
0x762A0000 - 0x762AF000 C:\WINDOWS\system32\MSASN1.dll
0x76F90000 - 0x76FA0000 C:\WINDOWS\System32\Secur32.dll
0x76620000 - 0x7666E000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661B000 C:\WINDOWS\System32\CSCDLL.dll
0x76670000 - 0x76757000 C:\WINDOWS\System32\SETUPAPI.dll
0x00A60000 - 0x00A6C000 C:\Program Files\Adobe\Acrobat
6.0\Reader\ActiveX\AcroIEHelper.dll
0x760F0000 - 0x7616A000 C:\WINDOWS\system32\urlmon.dll
0x75E90000 - 0x75F37000 C:\WINDOWS\System32\SXS.DLL
0x76170000 - 0x761F8000 C:\WINDOWS\System32\shdoclc.dll
0x74770000 - 0x747FF000 C:\WINDOWS\System32\mlang.dll
0x71AD0000 - 0x71AD8000 C:\WINDOWS\System32\wsock32.dll
0x71AB0000 - 0x71AC5000 C:\WINDOWS\System32\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\System32\WS2HELP.dll
0x71A50000 - 0x71A8B000 C:\WINDOWS\system32\mswsock.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x76EE0000 - 0x76F17000 C:\WINDOWS\System32\RASAPI32.DLL
0x76E90000 - 0x76EA1000 C:\WINDOWS\System32\rasman.dll
0x71C20000 - 0x71C6E000 C:\WINDOWS\System32\NETAPI32.dll
0x76EB0000 - 0x76EDB000 C:\WINDOWS\System32\TAPI32.dll
0x76E80000 - 0x76E8D000 C:\WINDOWS\System32\rtutils.dll
0x76B40000 - 0x76B6C000 C:\WINDOWS\System32\WINMM.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\System32\sensapi.dll
0x75A70000 - 0x75B15000 C:\WINDOWS\system32\USERENV.dll
0x76F20000 - 0x76F45000 C:\WINDOWS\System32\DNSAPI.dll
0x76FB0000 - 0x76FB7000 C:\WINDOWS\System32\winrnr.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x76FC0000 - 0x76FC5000 C:\WINDOWS\System32\rasadhlp.dll
0x71F80000 - 0x71F84000 C:\WINDOWS\System32\security.dll
0x76D10000 - 0x76D2D000 C:\WINDOWS\system32\msv1_0.dll
0x74810000 - 0x74AC7000 C:\WINDOWS\System32\mshtml.dll
0x51660000 - 0x5168C000 C:\Program Files\Common Files\Microsoft
Shared\VS7DEBUG\PDM.DLL
0x51580000 - 0x515AB000 C:\Program Files\Common Files\Microsoft
Shared\VS7DEBUG\MSDBG2.DLL
0x746F0000 - 0x74716000 C:\WINDOWS\System32\msimtf.dll
0x74720000 - 0x74764000 C:\WINDOWS\System32\MSCTF.dll
0x746C0000 - 0x746E7000 C:\WINDOWS\System32\MSLS31.DLL
0x76390000 - 0x763AC000 C:\WINDOWS\System32\IMM32.DLL
0x325C0000 - 0x325D2000 C:\Program Files\Microsoft Office\OFFICE11\msohev.dll
0x6B700000 - 0x6B790000 C:\WINDOWS\System32\jscript.dll
0x01F90000 - 0x02137000 C:\WINDOWS\System32\macromed\flash\Flash.ocx
0x72D20000 - 0x72D29000 C:\WINDOWS\System32\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\System32\msacm32.drv
0x77BE0000 - 0x77BF4000 C:\WINDOWS\System32\MSACM32.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\System32\midimap.dll
0x66880000 - 0x6688A000 C:\WINDOWS\System32\imgutil.dll
0x6D430000 - 0x6D439000 C:\WINDOWS\System32\ddrawex.dll
0x73760000 - 0x737A4000 C:\WINDOWS\System32\DDRAW.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\System32\DCIMAN32.dll
0x71B20000 - 0x71B31000 C:\WINDOWS\system32\MPR.dll
0x75F60000 - 0x75F66000 C:\WINDOWS\System32\drprov.dll
0x71C10000 - 0x71C1D000 C:\WINDOWS\System32\ntlanman.dll
0x71CD0000 - 0x71CE6000 C:\WINDOWS\System32\NETUI0.dll
0x71C90000 - 0x71CCC000 C:\WINDOWS\System32\NETUI1.dll
0x71C80000 - 0x71C86000 C:\WINDOWS\System32\NETRAP.dll
0x71BF0000 - 0x71C01000 C:\WINDOWS\System32\SAMLIB.dll
0x75F70000 - 0x75F79000 C:\WINDOWS\System32\davclnt.dll
0x76C30000 - 0x76C5B000 C:\WINDOWS\System32\wintrust.dll
0x76C90000 - 0x76CB2000 C:\WINDOWS\system32\IMAGEHLP.dll
0x767F0000 - 0x76814000 C:\WINDOWS\System32\schannel.dll
0x0FFD0000 - 0x0FFF3000 C:\WINDOWS\System32\rsaenh.dll
0x0FFA0000 - 0x0FFC1000 C:\WINDOWS\System32\dssenh.dll
0x6B600000 - 0x6B671000 C:\WINDOWS\System32\vbscript.dll
0x035C0000 - 0x037C1000 C:\WINDOWS\System32\msi.dll
0x028E0000 - 0x02953000 C:\Program Files\Citrix\ICA Client\Wfica.ocx
0x66220000 - 0x6622B000 C:\Program Files\Citrix\ICA Client\ICALOGON.dll
0x66670000 - 0x66676000 C:\Program Files\Citrix\ICA Client\PScript.dll
0x666E0000 - 0x666EE000 C:\Program Files\Citrix\ICA Client\SSLSDK_B.dll
0x66710000 - 0x66716000 C:\Program Files\Citrix\ICA Client\TcpPServ.dll
0x66050000 - 0x66061000 C:\Program Files\Citrix\ICA Client\CgpCore.dll
0x66040000 - 0x66045000 C:\Program Files\Citrix\ICA Client\CGPCFG.dll
0x74CB0000 - 0x74D1F000 C:\WINDOWS\System32\mshtmled.dll
0x71D40000 - 0x71D5B000 C:\WINDOWS\System32\actxprxy.dll
0x03FF0000 - 0x03FFB000 C:\WINDOWS\System32\dispex.dll
0x6D460000 - 0x6D470000 C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
0x5EDD0000 - 0x5EDEA000 C:\WINDOWS\System32\OLEPRO32.DLL
0x6D330000 - 0x6D348000 C:\Program Files\Java\j2re1.4.2_05\bin\jpiexp32.dll
0x6D3A0000 - 0x6D3B8000 C:\Program Files\Java\j2re1.4.2_05\bin\jpishare.dll
0x08000000 - 0x08139000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\client\jvm.dll
0x04060000 - 0x04067000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\hpi.dll
0x04080000 - 0x0408E000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\verify.dll
0x04090000 - 0x040A9000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\java.dll
0x040B0000 - 0x040BD000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\zip.dll
0x06B00000 - 0x06C12000 C:\Program Files\Java\j2re1.4.2_05\bin\awt.dll
0x06C20000 - 0x06C71000 C:\Program Files\Java\j2re1.4.2_05\bin\fontmanager.dll
0x73940000 - 0x73A07000 C:\WINDOWS\System32\D3DIM700.DLL
0x6D310000 - 0x6D324000 C:\Program Files\Java\j2re1.4.2_05\bin\jpicom32.dll
0x074A0000 - 0x074AF000 C:\Program Files\Java\j2re1.4.2_05\bin\net.dll
0x07F60000 - 0x07F82000 C:\Program Files\Java\j2re1.4.2_05\bin\dcpr.dll
0x6D510000 - 0x6D58D000 C:\WINDOWS\system32\DBGHELP.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\System32\PSAPI.DLL
Heap at VM Abort:
Heap
def new generation total 576K, used 159K [0x10060000, 0x10100000, 0x107c0000)
eden space 512K, 19% used [0x10060000, 0x10078fd8, 0x100e0000)
from space 64K, 92% used [0x100f0000, 0x100feda8, 0x10100000)
to space 64K, 0% used [0x100e0000, 0x100e0000, 0x100f0000)
tenured generation total 8500K, used 7682K [0x107c0000, 0x1100d000,
0x16060000)
the space 8500K, 90% used [0x107c0000, 0x10f40ad0, 0x10f40c00, 0x1100d000)
compacting perm gen total 9984K, used 9823K [0x16060000, 0x16a20000,
0x1a060000)
the space 9984K, 98% used [0x16060000, 0x169f7f00, 0x169f8000, 0x16a20000)
Local Time = Thu Aug 05 13:52:47 2004
Elapsed Time = 21
#
# HotSpot Virtual Machine Error : EXCEPTION_ACCESS_VIOLATION
# Error ID : 4F530E43505002EF
# Please report this error at
# http://java.sun.com/cgi-bin/bugreport.cgi
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2_05-b04 mixed mode)
#
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