[THIN] Re: Error Message After Installing Program Neighbourhood Agent

  • From: "Rowlandson, John" <John.Rowlandson@xxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 3 Oct 2002 12:04:56 +1000



The pnagent points to a specific folder and files

/citrix/pnagent/config.xml

John

-----Original Message-----
From: Grant Alexander [mailto:Grant.Alexander@xxxxxxxxxxxxx]=20
Sent: Thursday, October 03, 2002 11:45 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Error Message After Installing Program Neighbourhood
Agent



The PNAgent is off the 6.30 client CD.

This error happens on 2 out of the 3 servers.  The 3rd one does not seem
to even be loading the PNAgent (I think that's why it is not throwing
the error).

Nfuse is working well.  It is classic 1.7 and is accessible internally
and externally.

I didn't do any customisation of the install.  I chose the default
parameters and pointed it to http://nfuse (If I go to that site in IE
from inside the network I get the nfuse login screen, as there is a
redirect to Citrix/Nfuse17

> -----Original Message-----
> From: Chris Lynch [mailto:lynch00@xxxxxxx]
> Sent: Thursday, October 03, 2002 11:41 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Error Message After Installing Program
> Neighbourhood
> Agent
>=20
>=20
>=20
> =20
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>=20
> Ok.  So does this error happen on your two other installs?  Does this=20
> ever appear on the first install?  What version of the PNAgent are you

> running?  Also, can you verify the Nfuse is working properly, and that

> it can contact your MetaFrame servers?  Did you do any customization=20
> of the PNAgent install?
>=20
> CHRIS LYNCH -  MCSE, CCNA, CCA
> NETWORK ENGINEER - INFORMATION TECHNOLOGY
> NRT Incorporated, 27271 Las Ramblas, Mission Viejo, CA 92691=20
> Chris.lynch@xxxxxxxxxx  Tel 949.367.3406
>=20
>=20
> - -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On=20
> Behalf Of Grant Alexander
> Sent: Wednesday, October 02, 2002 2:26 PM
> To: 'thin@xxxxxxxxxxxxx'
> Subject: [THIN] Error Message After Installing Program Neighbourhood=20
> Agent
>=20
>=20
>=20
> installed PN Agent on our 3 TSE/XPa servers yesterday.  The first one=20
> worked perfectly.  However the other two are giving me grief.
>=20
> When a user logs in to the published desktop they receive the message=20
> Citrix Client Config Refresh Error "Unable to update configuration=20
> information.  The remote server may be down, the configuration file=20
> location may be invalid or the configuration file may contain errors."
>=20
> Why did the first install work, but not the other two????
>=20
> Do I uninstall and reinstall?
>=20
> Grant Alexander
> Computing Systems Manager
> PF Olsen and Company Limited
> grant.alexander@xxxxxxxxxxxxx
> www.pfolsen.co.nz
> Ph +64 7 357 4718 ext 830
> **********************************************
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>=20
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> -----BEGIN PGP SIGNATURE-----
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>=20
> iQA/AwUBPZuEIvl56xfvzmMfEQJH8wCg279pfVNDZRv/WLJC0PHO3fX0uUwAmgI+
> P3Eqltprz+oTvbgXUY0/Myl4
> =3DKpu5
> -----END PGP SIGNATURE-----
>=20
> **********************************************
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> 99Point9 helps solve your unresolved technical
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>=20
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>=20
**********************************************
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server-based questions, issues and incidents. http://www.99point9.com
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http://www.99point9.com
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