[THIN] Re: Error Message After Installing Program Neighbourhood Agent

  • From: Grant Alexander <Grant.Alexander@xxxxxxxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Thu, 3 Oct 2002 13:45:06 +1200

The PNAgent is off the 6.30 client CD.

This error happens on 2 out of the 3 servers.  The 3rd one does not seem to
even be loading the PNAgent (I think that's why it is not throwing the
error).

Nfuse is working well.  It is classic 1.7 and is accessible internally and
externally.

I didn't do any customisation of the install.  I chose the default
parameters and pointed it to http://nfuse (If I go to that site in IE from
inside the network I get the nfuse login screen, as there is a redirect to
Citrix/Nfuse17

> -----Original Message-----
> From: Chris Lynch [mailto:lynch00@xxxxxxx]
> Sent: Thursday, October 03, 2002 11:41 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Error Message After Installing Program 
> Neighbourhood
> Agent
> 
> 
> 
>  
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
> 
> Ok.  So does this error happen on your two other installs?  Does this
> ever appear on the first install?  What version of the PNAgent are
> you running?  Also, can you verify the Nfuse is working properly, and
> that it can contact your MetaFrame servers?  Did you do any
> customization of the PNAgent install?
> 
> CHRIS LYNCH -  MCSE, CCNA, CCA
> NETWORK ENGINEER - INFORMATION TECHNOLOGY
> NRT Incorporated, 27271 Las Ramblas, Mission Viejo, CA 92691
> Chris.lynch@xxxxxxxxxx  Tel 949.367.3406
> 
> 
> - -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
> Behalf Of Grant Alexander
> Sent: Wednesday, October 02, 2002 2:26 PM
> To: 'thin@xxxxxxxxxxxxx'
> Subject: [THIN] Error Message After Installing Program Neighbourhood
> Agent
> 
> 
> 
> installed PN Agent on our 3 TSE/XPa servers yesterday.  The first one
> worked perfectly.  However the other two are giving me grief.
> 
> When a user logs in to the published desktop they receive the message
> Citrix Client Config Refresh Error "Unable to update configuration
> information.  The remote server may be down, the configuration file
> location may be invalid or the configuration file may contain
> errors."
> 
> Why did the first install work, but not the other two????
> 
> Do I uninstall and reinstall?
> 
> Grant Alexander
> Computing Systems Manager
> PF Olsen and Company Limited
> grant.alexander@xxxxxxxxxxxxx
> www.pfolsen.co.nz
> Ph +64 7 357 4718 ext 830
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