[THIN] Re: End user disconnecting

From: "Jonathan Kadoo" <jkadoo@xxxxxxxxxxxxxx>
To: <thin@xxxxxxxxxxxxx>
Date: Tue, 15 Jul 2003 10:02:43 -0400
Thanks for the quick response.  I checked and there are no timeouts on
the server set.  I seriously doubt that the network traffic is too much
on his segment.  I even took his machine to another segment and it did
the same thing.  Can you send me the Citrix client cfg files that you
have?  Maybe I can tweak his settings.
 
Thanks very much,
 
Jonathan

        -----Original Message-----
        From: Lucas Boyken [mailto:lboyken@xxxxxxxxx] 
        Sent: July 15, 2003 9:41 AM
        To: thin@xxxxxxxxxxxxx
        Subject: [THIN] Re: End user disconnecting
        
        
        You might want to take a look at the traffic in his area of the
network.  If there is too much, to the point of delaying packets from
the citrix server to the end client, you could be seing issues due to
that.  There are some other things to look at, i.e. check to make sure
that timeouts are off on the server.  Also, Magnus and JK sent me some
information on the Citrix client cfg files.  There are some tweaks you
can set on the client side as far as keyboard and mouse timeouts.  One
last thing, there are also some reg edits avail. for the Citrix server,
I believe JK has them listed on thethin.net  Check it out.
         
        Respectfully,
         
        Lucas W. Boyken 
        Computer Systems Associates 
        Account Manager / Technical Representative 
        lboyken@xxxxxxxxx 
        Company Phone:  800.222.7601 
        Office Phone:  515.332.2751 
        Fax:  515.332.5687 

                -----Original Message-----
                From: Jonathan Kadoo [mailto:jkadoo@xxxxxxxxxxxxxx] 
                Sent: Tuesday, July 15, 2003 8:34 AM
                To: THIN@xxxxxxxxxxxxx
                Subject: [THIN] End user disconnecting
                
                
                We use Citrix here on our local LAN for most of our
users.  I have one user that if he leaves his laptop for a period of
time he gets disconnected.  This has just started up recently for him.
I have a feeling he has screwed up some setting on his laptop but I
can't figure out where.  I have disabled all his power management stuff.
I double checked his personal settings in AD and there is no time out
set for him.
                 
                Any ideas on where else I should look for this?
                 
                Our environment is W2K/M1.8
                 
                Thanks,
                 
                Jonathan
[THIN] Re: End user disconnecting

Other related posts:
