[THIN] Re: End user disconnecting
- From: "Lucas Boyken" <lboyken@xxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Tue, 15 Jul 2003 08:40:33 -0500
You might want to take a look at the traffic in his area of the network.
If there is too much, to the point of delaying packets from the citrix
server to the end client, you could be seing issues due to that. There
are some other things to look at, i.e. check to make sure that timeouts
are off on the server. Also, Magnus and JK sent me some information on
the Citrix client cfg files. There are some tweaks you can set on the
client side as far as keyboard and mouse timeouts. One last thing,
there are also some reg edits avail. for the Citrix server, I believe JK
has them listed on thethin.net Check it out.
Respectfully,
Lucas W. Boyken
Computer Systems Associates
Account Manager / Technical Representative
lboyken@xxxxxxxxx
Company Phone: 800.222.7601
Office Phone: 515.332.2751
Fax: 515.332.5687
-----Original Message-----
From: Jonathan Kadoo [mailto:jkadoo@xxxxxxxxxxxxxx]
Sent: Tuesday, July 15, 2003 8:34 AM
To: THIN@xxxxxxxxxxxxx
Subject: [THIN] End user disconnecting
We use Citrix here on our local LAN for most of our users. I
have one user that if he leaves his laptop for a period of time he gets
disconnected. This has just started up recently for him. I have a
feeling he has screwed up some setting on his laptop but I can't figure
out where. I have disabled all his power management stuff. I double
checked his personal settings in AD and there is no time out set for
him.
Any ideas on where else I should look for this?
Our environment is W2K/M1.8
Thanks,
Jonathan
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