Have you tried using UPH Clean? Sound like the profile can't be deleted because the registry hive is not being unloaded. Joe _____ From: Stratton, Doug MSER:EX [mailto:Doug.M.Stratton@xxxxxxxxxxxxxxx] Sent: Tuesday, June 22, 2004 2:28 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Duplicate profiles showing under User profiles Tab W2k server/sp3/citrix mf xp fr3 I am having a few problems around profile but one of the ones that seem to be cause related is this: If I goto system properties and look under the user profiles tab I seem some users with 2 entries for their id. Example would be IDIR\jsmith 2404 KB Roaming 2004-06-06 IDIR\jsmith 2404 KB Roaming 2004-06-06 Only one profile exists on the roaming profile server and only one exists in the documents and settings folder. Deleting the second entry gives an error but removes it. The problem I am having that seems related is that some profiles are not unloading from memory. If I go and delete these duplicates the problem seems to go away for a while. It seems that over time they end up with 2 entries again. Anyone seen this before? Cause? Thanks Doug Stratton Operations Engineering Workstations Services Branch CITS, Solutions BC, Province of BC 4000 Seymour Place, Victoria B.C. Telephone: (250) 356-6678 Email: Doug.M.Stratton@xxxxxxxxxxxxxxx