Sounds good, but those options aren't in Outlook 2002. Any ideas where? Thanks -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Roger Riggins Sent: Wednesday, April 06, 2005 10:54 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Duplicate email addresses in Outlook Address Book Mine does the same thing... This sounds close: http://support.microsoft.com/default.aspx?scid=kb;en-us;242376 Roger -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Matt Barys Sent: Wednesday, April 06, 2005 9:23 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Duplicate email addresses in Outlook Address Book Yes I did. It's at SP3. Thanks, Matt -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Roger Riggins Sent: Wednesday, April 06, 2005 9:16 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Duplicate email addresses in Outlook Address Book Did you service pack it, yet? Roger -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Matt Barys Sent: Wednesday, April 06, 2005 8:59 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Duplicate email addresses in Outlook Address Book Hi everyone, After I upgraded our Office 97 to Office XP, when a user is sending an email and goes to their address book, if there are fax numbers for the contacts they will show up in the list as well. That's all fine and dandy, but Outlook doesn't tell you if the first entry is email or if it's fax. A little annoying if you ask me. Anyone have a fix for this? Here a screenshot of what I'm talking about. If you look at the entry Stephen Czaja, it's listed twice. Thanks! Matt Barys Systems Administrator Fairrington Transportation 553 South Joliet Rd. Suite B Bolingbrook, IL 60440 Phone: 630-783-5495