[THIN] Re: Down Sessions W2k3Sp2 + CPS4.5fr01

  • From: "Andrew Wood" <andrew.wood@xxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Fri, 29 Feb 2008 17:40:03 -0000

No no problems there (according to the lack of any problems in the event
log) 

 

I've enabled tracing on the authentication and that appears to be fine;
nothing coming up wrt to failed authentication in the event log *unless* the
problem sits on the server for a while - and then winlogon.exe throws a
hissy fit and says it can't get the TSprofile directory for the user.  But
by that time all sorts of things aren't responding quite possibly due to the
'down' session: but I'm willing to keep an open mind on that.

 

Hadn't thought of the last one - as I thought it was more to do with the
'down' sessions - I'll run a netdiag and dcdiag 

 

Cheers.

 

 

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Berny Stapleton
Sent: 29 February 2008 17:26
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Down Sessions W2k3Sp2 + CPS4.5fr01

 

What's the licensing situation? Is there any problems contacting the
licensing server? Or is there any problems (Network issues) connecting to
the domain controller?

The other thing I am thinking is to check off the DNS server to ensure that
you don't have a bunch of invalid domain controllers in DNS.

Berny




On 29/02/2008, Andrew Wood <andrew.wood@xxxxxxxxxxxxxxxx> wrote:

Hi, 

I've got a w2k3sp2 terminal server build with CPS 4.5FR01. All users connect
to published applications - typically simple Office apps - normally just
Outlook.

Occasionally sessions are locking up . new sessions won't start - users see
'authenticating' in the windows logon dialogue. Existing sessions simply
lock up as if there is some processing going on, or the connection has
dropped. Lots of 'down' sessions start appearing. 

CPU low, memory use low, redirector not reporting any issues; Disk i/o fine;
redirector fine; doesn't appear to be a 'lack of resource' issue.

Edgesight SP2 is running, there is AV (f-secure 5.55), they've got the MS
Profile Unloader running and they're running hybrid profiles with Appsense.

I've been able to get the issue to happen on a ZDC that only had an admin
on. On disconnecting with the Admin Console running, the console session
stayed at "disconnected"; when attempting to reconnect there was an error
message on the new RDP console session with 'Error: The requested operation
cannot be completed because the terminal connection is currently busy'. New
RDP terminal sessions would start for a period after that - but then they
started to hang on 'authenticating', locking up etc. etc. 

The down/disconnected session steadfastly refused to be anything other than
that. After a while the Admin console running from another machine would
happily taunt me with showing the 'disconnected' and down sessions on the
server, but refused to show processes. Then it stopped playing altogether.

So..

Has anyone else had a similar problem with that particular error message?
("The requested operation cannot be completed because the terminal
connection is currently busy")

Or, has anyone any additional ideas for investigating the 'down' sessions -
looks to be that a process is refusing to die and that in itself locks up
the creation of new sessions  - it even impacts on existing sessions to the
extent of the sessions locking up completely (which in turn go to
disconnected, then 'down' and stay there) but finding which process it is
proving quite character building. 

Tia.

a.

Andrew

Gilwood CS Ltd

Registered Office :  Mount Ashbrooke, Holmland Buildings, Tunstall Road,
Sunderland, UK, SR2 7RR. No. 6099397 England

 

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