[THIN] Re: Down Sessions W2k3Sp2 + CPS4.5fr01
- From: "Andy Friar" <Andy.Friar@xxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Mon, 3 Mar 2008 09:19:59 -0000
Check if your exhibiting the 4Gb nonpaged pool issue.
http://support.microsoft.com/kb/936655
Rgds
Andy
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Andrew Wood
Sent: 29 February 2008 16:45
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Down Sessions W2k3Sp2 + CPS4.5fr01
Hi,
I've got a w2k3sp2 terminal server build with CPS 4.5FR01. All users
connect to published applications - typically simple Office apps -
normally just Outlook.
Occasionally sessions are locking up ... new sessions won't start -
users see 'authenticating' in the windows logon dialogue. Existing
sessions simply lock up as if there is some processing going on, or the
connection has dropped. Lots of 'down' sessions start appearing.
CPU low, memory use low, redirector not reporting any issues; Disk i/o
fine; redirector fine; doesn't appear to be a 'lack of resource' issue.
Edgesight SP2 is running, there is AV (f-secure 5.55), they've got the
MS Profile Unloader running and they're running hybrid profiles with
Appsense.
I've been able to get the issue to happen on a ZDC that only had an
admin on. On disconnecting with the Admin Console running, the console
session stayed at "disconnected"; when attempting to reconnect there was
an error message on the new RDP console session with 'Error: The
requested operation cannot be completed because the terminal connection
is currently busy'. New RDP terminal sessions would start for a period
after that - but then they started to hang on 'authenticating', locking
up etc. etc.
The down/disconnected session steadfastly refused to be anything other
than that. After a while the Admin console running from another machine
would happily taunt me with showing the 'disconnected' and down sessions
on the server, but refused to show processes. Then it stopped playing
altogether.
So....
Has anyone else had a similar problem with that particular error
message? ("The requested operation cannot be completed because the
terminal connection is currently busy")
Or, has anyone any additional ideas for investigating the 'down'
sessions - looks to be that a process is refusing to die and that in
itself locks up the creation of new sessions - it even impacts on
existing sessions to the extent of the sessions locking up completely
(which in turn go to disconnected, then 'down' and stay there) but
finding which process it is proving quite character building.
Tia.
a.
Andrew
Gilwood CS Ltd
Registered Office : Mount Ashbrooke, Holmland Buildings, Tunstall Road,
Sunderland, UK, SR2 7RR. No. 6099397 England
Novus Group
The Old Corn Mill
Congleton Road
Siddington
Macclesfield
Cheshire
SK11 9JR
01260 292 500
http://www.novus.co.uk
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