[THIN] Re: Do I have to pay again?
- From: Gene Herman <gene_herman@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Mon, 7 Oct 2002 17:40:54 -0700 (PDT)
If there is a bug in the product - why should you have to pay Citrix to fix it.
I can see support call being charged if you screwed up - but to have to pay for
"misfeatures"
NOT I
Actually we have a support agreement - I don't know how much we pay - but based
on the last two calls - it is far too much. I found the problem both times
while waiting for a call back
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