Hello, We are having random application disconnects for an application called Facets . User will log on, be working in the application then they report that the application will "just close" or they "get kicked out". They will not get the message that metaframe is trying to reconnect to their session and their session stays "active" in the CMC. Nothing is recorded either the client event log or server. I have read the article about tcp keepAlive values, but before I change anything I wanted to know how many others experience this and what you did to troubleshoot/resolve the issue. Our Environment is running Metaframe XP FR3 on windows 2000 servers. Thank you very much! - Christine Christine Allen Systems Engineer III BMC HealthNet Plan 2 Copley Place, Suite 600 Boston, MA 02116 (w) 617-748-6034 (c) 617-293-4407 -------------------------------------------------------- Boston Medical Center HealthNet Plan Notice: The information contained in this message may be privileged and/or confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, please be advised that any reading, review, forwarding, dissemination, distribution or copying, of this communication or any attachments are strictly prohibited. Any other use of or taking of any action in reliance upon the same, by persons or entities other than the intended recipient, is also strictly prohibited. If you have received this e-mail in error, please so notify the sender immediately without reading it. Also, please delete it and all attachments permanently from any servers or other hard drives. Any views or opinions presented in this message or attachments are those of the author and do not necessarily represent those of Boston Medical Center HealthNet Plan ("BMCHP"). All e-mails and attachments sent and received are subject to monitoring, reading and archival by BMCHP. The recipient of this e-mail is solely responsible for checking for the presence of "Viruses," "Worms" or "Trojan Horses," etc. BMCHP accepts no liability for any damage caused by any such code transmitted by or accompanying this e-mail or any attachment. BMCHP's e-mail system is for business purposes only. Messages are not confidential. Authorized BMCHP Employees and Agents may review all e-mail. --------------------------------------------------------