Unless I'm very much mistaken Dell AIO printers are really Lexmarks and you'll be better off spending money on buying him/her another printer than trying to get it to work reliably. Sorry. Just my experience. -----Original Message----- From: Bruce Hill [mailto:bhill@xxxxxxx] Sent: 14 November 2005 15:49 To: thin@xxxxxxxxxxxxx Subject: [THIN] DELL Printer We are running Citrix PS 3.0 and have a remote user with a DEL AIO Printer A940. We have installed the driver on all servers in the farm, we can see that the printer maps to the user when he is logged on, however he cannot print. Has anyone else experienced this problem with a DELL printer?? If so, what is done to correct this. TIA __________________________________ Bruce Hill LAN Administrator Information Technology Gemological Institute of America (GIA) The Robert Mouawad Campus 5345 Armada Drive Carlsbad, California 92008 Tel: 760-603-4417 Fax: 760-603-4499 E-mail: bhill@xxxxxxx <mailto:bhill@xxxxxxx> www.gia.edu <http://www.gia.edu/> The World's Foremost Authority in Gemology(tm) Ensuring the Public Trust through Nonprofit Service since 1931 This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to which they are addressed. If you have received this e-mail in error, please immediately delete it. Note that any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of GIA. GIA takes every precaution to protect e-mail recipients, but recipients are responsible for checking any e-mail and attachments for the presence of viruses. GIA accepts no liability for any damage caused by any virus transmitted by this e-mail.