[THIN] Re: Connection difficulty

  • From: Jason CitrixADmin <jasoncitrix@xxxxxxxxx>
  • To: thin <thin@xxxxxxxxxxxxx>
  • Date: Thu, 9 Jan 2014 12:10:09 -0500

I will however give that a try

On Thu, Jan 9, 2014 at 11:53 AM, Jan <tinybeetle@xxxxxxxxx> wrote:

> Have you tried a different web-browser? Microsoft keeps messing with
> security settings in IE with each update. I find that moving to Firefox
> seems to fix some of these issues.
> On Thu, Jan 9, 2014 at 10:20 AM, Jason CitrixADmin 
> <jasoncitrix@xxxxxxxxx>wrote:
>> This is an odd one,
>> I have a large number of clients who connect through PC's connected to
>> Marriott's network.  I know that Marriott restricts network access and
>> connectivity, but I am having an issue with clients who have installed the
>> V13.3.055 web client getting connected.
>> When they try to connect they get the error "Your app is not available".
>>   We use WI/ CSG for serving the applications.
>> The PCs are locked down so I cannot turn on the "Automatically detect
>> settings" and I think this is part of the issue.  HOwever, if we Uninstall
>> the latest version and drop back to the version 10.2 client they are able
>> to login without difficulty and the application launches.
>> I can understand why it would be blocked form connecting but unsure why
>> one version of the client works and the other doesnt

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