[THIN] Re: Connection difficulty

  • From: Jan <tinybeetle@xxxxxxxxx>
  • To: thin-list <thin@xxxxxxxxxxxxx>
  • Date: Thu, 9 Jan 2014 11:53:41 -0500

Have you tried a different web-browser? Microsoft keeps messing with
security settings in IE with each update. I find that moving to Firefox
seems to fix some of these issues.

On Thu, Jan 9, 2014 at 10:20 AM, Jason CitrixADmin <jasoncitrix@xxxxxxxxx>wrote:

> This is an odd one,
> I have a large number of clients who connect through PC's connected to
> Marriott's network.  I know that Marriott restricts network access and
> connectivity, but I am having an issue with clients who have installed the
> V13.3.055 web client getting connected.
> When they try to connect they get the error "Your app is not available".
> We use WI/ CSG for serving the applications.
> The PCs are locked down so I cannot turn on the "Automatically detect
> settings" and I think this is part of the issue.  HOwever, if we Uninstall
> the latest version and drop back to the version 10.2 client they are able
> to login without difficulty and the application launches.
> I can understand why it would be blocked form connecting but unsure why
> one version of the client works and the other doesnt

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