[THIN] Re: Citrix to client copy and paste problem
- From: "Allen, Christine" <Christine.Allen@xxxxxxxxxxxxxxxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Tue, 20 Mar 2007 14:54:46 -0400
Have you checked the user session when it happens? Is the wshell.exe is
running?
_____
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Malcolm Bruton
Sent: Tuesday, March 20, 2007 2:51 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Citrix to client copy and paste problem
Clipboard retries? Falls under the general contention section
Seen this where an app uses the clipboard a lot....
http://support.citrix.com/article/CTX086028&searchID=40790282
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Woodward, Michael
Sent: 20 March 2007 17:47
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Citrix to client copy and paste problem
We have moved to a PS4.0 farm with x64 bit servers. Our old xp farm had few
issues, but the servers were 2000 and hardware was out of warranty.
Since we have moved we have had a LOT of trouble with users copying data
from excel on their client into their citrix hosted application. We have
downloaded and run the RepairCBDChain utility but the userbase is not happy
with this solution, since it has to be run on the client when the problem
occurs.
We have looked at changing the CbChainInterval=<value> at the client level
but we have not noticed any real success from the clients when we do this,
copy and paste still seems to be a crap shoot. Does anyone else have a
potential solution for this?
This is not an issue of users not being allowed to copy and paste, it is
that it just works so intermittently. We have already made sure that the
clipboard is enabled on the ICA connection tab on all of the servers in the
farm. But is there something else on the server side that we have missed?
Thanks
C. Michael Woodward
Infrastructure Implementation Manager
Jack of All Games
A Take2 Interactive Company
9271 Meridian Way
West Chester, OH 45069
( (513) 326-2851
Å (513) 515-7222
* Mwoodward@xxxxxxxxxxxxxxxxxx <mailto:Mwoodward@xxxxxxxxxxxxxxxxxx>
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