[THIN] Re: Citrix sound issues

  • From: "Ryan Lambert" <rlambert@xxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 27 Feb 2003 09:54:02 -0500

Jamie,

I've tried Low, Medium, and High. Each yields the same results.
Currently it is Medium, though.

I should have also mentioned in the original e-mail, I have tried other
media players in a more lightweight fashion and that didn't seem to
help, either.

-----Original Message-----
From: Jamie Marshall [mailto:jamie.marshall@xxxxxxxxxxxxxxxxxxxx]=20
Sent: Thursday, February 27, 2003 9:50 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Citrix sound issues


You say it works on one server....are the sound quality settings the
same on
all servers?  What is sound quality set to?  Medium I presume?

Jamie

-----Original Message-----
From: Ryan Lambert [mailto:rlambert@xxxxxxxxxxxxxxx]
Sent: 27 February 2003 14:27
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Citrix sound issues


We are using Citrix Metaframe XP with FR-2 here. Our Servers have 1.2ghz
processors with 1gb of physical RAM. There is no less than 25gb of free
local hard disk space on each of them. We are on a switched 100mbps
Network, and monitoring the resources of the machine the CPU and memory
usage is minimal.

=20

I am experiencing an issue with Windows Media Player playing sound
files. We receive our voicemails in the format of .wav, and when opening
Media Player for the first time, the .wav file will stammer and not be
understandable at all. However, if I close it and re-open it, often
times this will solve the problem. Logging out and coming back in will
cause the issue to re-occur. This happens on Winterms, laptops, and PCs
of all versions/OSes with differing ICA versions, all up to the most
current. Also note, that we have five servers in the farm, and sound
works perfectly on one, but not the others.

=20

I notice no significant configuration differences. Does anyone have any
idea what could be causing this?

=20

I am also having a problem with Outlook 2002 SP-2 and Word 2002 as the
editor locking up intermittently. I have just installed the WM_TIMER
update from Microsoft which is not specifically for Terminal
Services/Citrix, but regards the same symptoms. If anyone has an idea on
this, I would be extremely thankful.

=20

Thanks in advance,

- RL


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