[THIN] Re: Citrix sound issues
- From: "Ryan Lambert" <rlambert@xxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 27 Feb 2003 15:30:16 -0500
All of them are in the same switch, a Catalyst 2950 at full duplex with
same exact version of NIC driver.
Only thing I haven't done is change switch ports, which I suppose I may
try as a last resort... but that should not be affecting it, as it is a
layer 2 switch with identical configuration for each of the ports, and
we are using 568b straight-throughs for all.
Thanks for the help.
-----Original Message-----
From: Stephen Greenberg [mailto:steveg@xxxxxxxxxxxxxx]=20
Sent: Thursday, February 27, 2003 4:17 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Citrix sound issues
What about network connectivity isses? Checking speed and duplex
settings,
check NIC driver version, etc., change switch ports, etc..
Steve Greenberg
Thin Client Computing
34522 N. Scottsdale Rd. suite D8453
Scottsdale, AZ 85262
(602) 432-8649
(602) 296-0411 fax
steveg@xxxxxxxxxxxxxx
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Ryan Lambert
Sent: Thursday, February 27, 2003 12:02 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Citrix sound issues
Unfortunately I can't change the compression on the .wav files, since it
is hard-coded configuration into the software that does it.
Guess I am out of luck then?
I still don't understand why it would work on one, though... and not the
others.
-----Original Message-----
From: Alexander Danilychev [mailto:teknica@xxxxxxxxxxx]=3D20
Sent: Thursday, February 27, 2003 12:47 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Citrix sound issues
Depends on your server settings - Low, Medium or High quality sound.
I have an application that can play AVI files with sound =
manipulation=3D20
(designed to work with Citrix virtual channels), and original
compression=3D20
was killing everything.
At this time the best quality and lowest bandwidth you get with
uncompressed=3D20
data sources.
ALEX
>From: "Ryan Lambert" <rlambert@xxxxxxxxxxxxxxx>
>Reply-To: thin@xxxxxxxxxxxxx
>To: <thin@xxxxxxxxxxxxx>
>Subject: [THIN] Re: Citrix sound issues
>Date: Thu, 27 Feb 2003 12:29:27 -0500
>
>
>Alex,
>
>Does this apply when Compress Data Stream has been turned off on the
>Client side?
>
>-----Original Message-----
>From: Alexander Danilychev [mailto:teknica@xxxxxxxxxxx]=3D3D20
>Sent: Thursday, February 27, 2003 12:21 PM
>To: thin@xxxxxxxxxxxxx
>Cc: Ryan Lambert
>Subject: [THIN] Re: Citrix sound issues
>
>
>Hi,
>
>Regarding sound (true in general, perhaps not related to your case):
>
>Uncompressed clips will play better when compared to heavy compression
>since Citrix uncompresses sound first before ICA compression =
(RLE=3D3D20
>presumably). Review possibility of saving your clips at low kHz (11 or
>22)=3D3D20
>with no compression. Some codecs do not play well through ICA.
>
>ALEX
>
>
>
>
> >From: "Ryan Lambert" <rlambert@xxxxxxxxxxxxxxx>
> >Reply-To: thin@xxxxxxxxxxxxx
> >To: <thin@xxxxxxxxxxxxx>
> >Subject: [THIN] Re: Citrix sound issues
> >Date: Thu, 27 Feb 2003 11:57:26 -0500
> >
> >
> >Hey guys,
> >
> >I tried deleting and recreating the ica-tcp connection on one of
them.
> >Doesn't seem to have helped.
> >
> >Any other thoughts?
> >
> >Thanks.
> >
> >-----Original Message-----
> >From: Jamie Marshall
[mailto:jamie.marshall@xxxxxxxxxxxxxxxxxxxx]=3D3D3D20
> >Sent: Thursday, February 27, 2003 10:35 AM
> >To: 'thin@xxxxxxxxxxxxx'
> >Subject: [THIN] Re: Citrix sound issues
> >
> >
> >Then I would go with the deleting the tcp-ica connection and
recreating
> >it.
> >It's quite and nasty and may well be the solution......if it doesn't
> >work,
> >post again.....I'll have a think?
> >
> >Jamie
> >
> >-----Original Message-----
> >From: Ryan Lambert [mailto:rlambert@xxxxxxxxxxxxxxx]
> >Sent: 27 February 2003 15:12
> >To: thin@xxxxxxxxxxxxx
> >Subject: [THIN] Re: Citrix sound issues
> >
> >
> >
> >That's correct.
> >
> >They are all using the exact same hardware, and in the same switch.
>Same
> >driver versions, etc.
> >
> >-----Original Message-----
> >From: Jamie Marshall =3D3D
>[mailto:jamie.marshall@xxxxxxxxxxxxxxxxxxxx]=3D3D3D3D20
> >Sent: Thursday, February 27, 2003 10:06 AM
> >To: 'thin@xxxxxxxxxxxxx'
> >Subject: [THIN] Re: Citrix sound issues
> >
> >
> >It's interesting that one server works fine....this I suppose gives
us
> >something to work with. I assume this server is identical hardware
>with
> >the
> >same load balanced apps published? Are all the NIC drivers the same
>and
> >are
> >they all patched into the same switch (switches if they are teamed
for
> >redundancy)?
> >
> >Jamie
> >
> >-----Original Message-----
> >From: Ryan Lambert [mailto:rlambert@xxxxxxxxxxxxxxx]
> >Sent: 27 February 2003 14:54
> >To: thin@xxxxxxxxxxxxx
> >Subject: [THIN] Re: Citrix sound issues
> >
> >
> >
> >Jamie,
> >
> >I've tried Low, Medium, and High. Each yields the same results.
> >Currently it is Medium, though.
> >
> >I should have also mentioned in the original e-mail, I have tried
other
> >media players in a more lightweight fashion and that didn't seem to
> >help, either.
> >
> >-----Original Message-----
> >From: Jamie Marshall
>[mailto:jamie.marshall@xxxxxxxxxxxxxxxxxxxx]=3D3D3D3D3D20
> >Sent: Thursday, February 27, 2003 9:50 AM
> >To: 'thin@xxxxxxxxxxxxx'
> >Subject: [THIN] Re: Citrix sound issues
> >
> >
> >You say it works on one server....are the sound quality settings the
> >same on
> >all servers? What is sound quality set to? Medium I presume?
> >
> >Jamie
> >
> >-----Original Message-----
> >From: Ryan Lambert [mailto:rlambert@xxxxxxxxxxxxxxx]
> >Sent: 27 February 2003 14:27
> >To: thin@xxxxxxxxxxxxx
> >Subject: [THIN] Citrix sound issues
> >
> >
> >We are using Citrix Metaframe XP with FR-2 here. Our Servers have
>1.2ghz
> >processors with 1gb of physical RAM. There is no less than 25gb of
free
> >local hard disk space on each of them. We are on a switched 100mbps
> >Network, and monitoring the resources of the machine the CPU and
memory
> >usage is minimal.
> >
> >=3D3D3D3D3D20
> >
> >I am experiencing an issue with Windows Media Player playing sound
> >files. We receive our voicemails in the format of .wav, and when
>opening
> >Media Player for the first time, the .wav file will stammer and not
be
> >understandable at all. However, if I close it and re-open it, often
> >times this will solve the problem. Logging out and coming back in
will
> >cause the issue to re-occur. This happens on Winterms, laptops, and
PCs
> >of all versions/OSes with differing ICA versions, all up to the most
> >current. Also note, that we have five servers in the farm, and sound
> >works perfectly on one, but not the others.
> >
> >=3D3D3D3D3D20
> >
> >I notice no significant configuration differences. Does anyone have
any
> >idea what could be causing this?
> >
> >=3D3D3D3D3D20
> >
> >I am also having a problem with Outlook 2002 SP-2 and Word 2002 as
the
> >editor locking up intermittently. I have just installed the WM_TIMER
> >update from Microsoft which is not specifically for Terminal
> >Services/Citrix, but regards the same symptoms. If anyone has an idea
>on
> >this, I would be extremely thankful.
> >
> >=3D3D3D3D3D20
> >
> >Thanks in advance,
> >
> >- RL
> >
> >
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