[THIN] Re: Citrix reporting
- From: "Armstrong, Robert" <robert.armstrong@xxxxxxxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Thu, 2 Oct 2003 12:34:36 -0400
Call their support. They will help you write the report you are looking
for. They have great support.
-----Original Message-----
From: Shackleford, Adam [mailto:Adam.Shackleford@xxxxxxxxxx]
Sent: Thursday, October 02, 2003 10:49 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Citrix reporting
Thanks. I am already "testing" an eval copy of SysTrack. Out of the 700+
canned reports, it still does not give me the information, with the time and
date specs, that I am looking for.
Adam
_____
From: Derek McGhee [mailto:derek_mcghee@xxxxxxx]
Sent: Thursday, October 02, 2003 9:06 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Citrix reporting
Check this website out http://www.lakesidesoftware.com/
<http://www.lakesidesoftware.com/> . From what I understand, this company
had a product called SysTrack 1.0 which came bundled with Metaframe XPe
(they called it RMS). Now they are on the market themselves and recently
released SysTrack 3.1. It's supposed to be more robust with a lot of added
features... I don't use it but I would like to hear from anyone who does.
Derek
Robert Coffman - Info From Data Corporation wrote:
Is it me, or is RMS just about worthless?I've scripted the capture of
process information which I dump into Access and then use Access queries to
generate reports. Its ugly but RMS just wasn't cutting it.- Bob Coffman
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [ mailto:thin-bounce@xxxxxxxxxxxxx
<mailto:thin-bounce@xxxxxxxxxxxxx> ]On Behalf Of Shackleford, Adam
Sent: Thursday, October 02, 2003 8:08 AM
To: thin@xxxxxxxxxxxxx; THIN@xxxxxxxxxx
Cc: Blake, Jimmy
Subject: [THIN] Citrix reporting
IMHO, RMS leaves a lot to be desired when it comes to reporting. I would
like to generate a process summary report that covers a specific time period
(1AM-12 Noon) for multiple days. Currently RMS will only allow this time
period break down for a single day, meaning I cannot ask for multiple days
during this period only. I must include the time outside this period. And
if I choose the single day, for this period, I have to run the Process
summary report for each day and manually combine/manipulate the data. Like
we all have time to do this? :-)
My question to the group is this: is anyone out there using customized
Crystal reporting templates that perform this function? Is there some other
reporting package that anyone uses that may be able to provide this
functionality? I fear I may need to contract out for someone who knows the
RMS database structure AND is a wiz at Crystal Reporting. Any information
would be helpful.
Thanks,
Adam Shackleford
IST, International Infrastructure
Mary Kay Inc.
Office +1 972 687 5447
Mobile +1 469 767 5447
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