[THIN] Re: Citrix printer problem

  • From: Jeff Pitsch <jepitsch@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Wed, 10 Jun 2009 13:57:11 -0400

Admins automatically see everyones printers.  That is one reason amongst
many that you should never make your users admins on your servers.

On Wed, Jun 10, 2009 at 1:42 PM, Sohail Qadir <qadir.sohail@xxxxxxxxx>wrote:

> Thanks for your reply Carl. You are right I am refering to the client
> printers. All the users are part of a security group in the AD and that
> group is part of the local admin group.
>
> The problem appears in every app. I have tried it on outlook, word, excell,
> Internet explorer.
>
> All the servers have different SID's and I have not created any
> Defaultprnflags. The rollup hotfix that is installed is PSE450W2K3r01. As
> far as the Ctx_cpsvc recreation tool I have not run it on the server.
>
> I hope I have answered all your questions and once again Thanks for all
> your help.
>
> Sohail Qadir
>
>
>   On 6/10/09, Carl Stalhood <cstalhood@xxxxxxxxx> wrote:
>>
>> I assume you are referring to client printers and not network printers.
>>
>> Are any of the users "Power Users" or Administrators on the local XenApp
>> server?
>>
>> Does the problem only appear in one app or is it all apps? Is it an issue
>> in Internet Explorer or Notepad?
>>
>> Do all of the servers have different SIDs?
>>
>> Have you run the ctx_cpsvc recreation tool?
>> http://support.citrix.com/article/ctx113554
>>
>> Have you configured any DefaultPrnFlags?
>>
>> What rollup hotfix is installed?
>>
>>
>>
>> On Wed, Jun 10, 2009 at 11:22 AM, Sohail Qadir <qadir.sohail@xxxxxxxxx>wrote:
>>
>>> Good Afternoon Everybody,
>>>
>>> First of Printers are a pain in Citrix. Some of our users have started
>>> seeing this issue and I have no idea why some users and not others. We
>>> currently have 3 Presentation servers 4.5 in a Farm. They are used for
>>> remote access where I publish application and the web server resides in the
>>> DMZ. Recently a couple of my users started to notice that once they go to
>>> print they see all the printers from all the users which are hundreds of
>>> them.
>>>
>>> The citrix servers reside in an OU which has a group policy that should
>>> only allow them to see their own printers installed locally on their box. So
>>> far what I have done is I put in one of the application to one server at a
>>> time and see if the problem will occur on each server just to eleminate if
>>> it was one of the servers that was missbehaving. Then I deleted the user
>>> profile on the citrix server and see if the profile was corrupt and Once
>>> that is done it works the first time but then it fails again. I did some
>>> searches on the net about this particular problem but havent found anything
>>> yet . While I am doing my research I thought I will put it out to you guys
>>> to see if anyone has seen this problem before.
>>>
>>> Thankyou in advance.
>>>
>>> Sohail Qadir
>>>
>>>
>>
>>
>

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