[THIN] Re: Citrix is slow loading Desktop
- From: "Ryan Lambert" <rlambert@xxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Tue, 29 Apr 2003 16:33:38 -0400
FYI,
Fixed it by enabling verbose logging for logon/log off events in the
registry.
Output was...
USERENV(bf8.cd0) 16:02:56:781 LibMain: Process Name:
M:\WINNT\System32\logonck.exe
USERENV(c38.c30) 16:03:24:890 LibMain: Process Name:
M:\WINNT\system32\net.exe
We were able to pinpoint logonck.exe (the hanging process) as
ServerBoss, and after putting it in debug mode we realized that -
Whoops, we'd taken down a Citrix Server and it was hanging on it trying
to locate sessions.
Thanks for your help,
Ryan
-----Original Message-----
From: Ryan Lambert=20
Sent: Tuesday, April 29, 2003 3:40 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Citrix is slow loading Desktop
Ron,
Thanks for your reply.
I tried each of these options, and none of them produced a different
result. I also uninstalled MS Hotfix 329170 to see if perhaps it was
having problems loading/unloading roaming profiles. That didn't seem to
work, either... but I suppose that would also affect RDP connections.
At this point I'm at a loss.
-----Original Message-----
From: Ron Oglesby [mailto:roglesby@xxxxxxxxxxxx]=3D20
Sent: Tuesday, April 29, 2003 2:05 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Citrix is slow loading Desktop
Start disabling client devices and options one at a time.
Start with printers, then move onto disk drives, com/lpt ports, etc.
Also try disabling the client time zone mapping etc.
after each change login with an effected user from an effected
workstation and see what gives.
Also make sure your even viewer logs are client. No cltmgr errors, not
license errors etc.
Ron Oglesby
Senior Technical Architect
=3D3D20
RapidApp
Office 312.372.7188
Mobile 815.325.7618
email roglesby@xxxxxxxxxxxx
=3D3D20
-----Original Message-----
From: Ryan Lambert [mailto:rlambert@xxxxxxxxxxxxxxx]=3D3D20
Sent: Tuesday, April 29, 2003 12:08 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Citrix is slow loading Desktop
Recently, we have noticed severe degradation when logging in to Citrix
via the network. Whenever a user logs in, it takes about 15-20 seconds
for the Desktop to actually load. This happens on both Wyse Winterms and
PCs with the newest ICA Client. We are currently running MetaFrame XP
1.0 FR2 w/SP2. We run login scripts/roaming profiles, etc. off of a
central server. In addition to having restarted the main Citrix Server
and the central server where profiles/farm database, etc. are stored...
this is what we have tried so far:
=3D3D20
- Removing login scripts/profile directories from profile
- Disabling AntiVirus
- Stop Spooler Service and log on
- Check hard disk space / fragmentation
- Check CPU usage / Mem. usage
- Empty all .dmp files from user profiles / hard disk
- Clear Temporary Internet File cache(s)
- Check network latency / packet loss
- Verified Load Balancing is working
- Reindex Database / Optimize
- Check inbound/outbound traffic logs to rule out
DDoS/Compromise.
=3D3D20
Also note, that when logging into these machines over the network via
RDP, the login time is near instantaneous... so it appears to be an
issue directly related to Citrix. Interestingly enough, the Master
browser locked up a few days ago, and I believe this is around when the
issues began... but I cannot seem to pinpoint any problems in the
Windows 2000 Event Logs, or within Metaframe itself.
=3D3D20
Does anyone have any suggestions as to tracking this down?
=3D3D20
TIA,
Ryan
=3D3D20
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