For those who attended any of the HOT Workshops, I am curious as to which ones you attended and what you thought of them. I attended Troubleshooting PS4.5 and Printing PS 4.0 & 4.5 and was very disappointed in both. The manuals provided were disorganized such that you had to switch from a lecture section to lab section and back so you were constantly "finding your place". Several attendees did not complete the labs in the allotted time, partly due to the manuals having errors in directions. I was unable to complete most labs for a variety of reasons including one where my server could not talk start IMA service. The instructor couldn't figure out why; I fixed the issue (TCP-IP settings) during the mid-way break. In one class 10 mins remained when we were instructed to complete the last 2 labs. On the other hand, I enjoyed the Keynote presentations and the break-out sessions. I have had other Citrix classes via Horizons Learning Centers and they were fantastic. Wishing you a wonderful and harmonious day! Stephanie __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com