[THIN] Re: Citrix from an offshore connection

  • From: "Landin, Mark" <Mark.Landin@xxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Mon, 7 Mar 2005 11:27:57 -0600

Can you convince them to install the ICA client directly on their
desktop, and skip the VMWare "middleman"? That would certainly simplify
the communication situation.


________________________________

        From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Stewart Werley
        Sent: Monday, March 07, 2005 10:42 AM
        To: thin.net 
        Subject: [THIN] Citrix from an offshore connection
        
        

        We have a consultant's office in India that is experiencing
major performance issues when using Citrix.  Here's what I'm seeing. 
        
        First, 3 Citix Metaframe XP servers, Win2003 server, published
application (colors reduced to 256 for the published app to reduce
traffic). 
        
        Local connections run fine.  We also have several VMWare boxes
and if we connect to those locally we can remote control the machines
and launche citrix on those machines and they run fine as well.   
        
        Here is the situation at the offshore consultant's office.
Because we cannot control the way they build their desktops, they use a
T1 direct connect to our network, with XP on the desktop and they use
WindowsXP remote desktop to control the above mentioned VMWare sessions.
From those VMWare sessions, they have two options- Run the fully
installed thick client program or run the same program published through
Citrix.  When they run the fat client, their performance is fine, when
they run the same app through Citrix, the performance is so slow as to
be nearly unusable.   
        
        They have also tried to bypass the T1 network connection and
connect to our network through a separate pipe using VPN.  They are
seeing the same slow performance. 
        
        Domestically, we're not seeing this issue with users attempting
to run through the VPN. 
        
        I was wondering if ANYONE had ANY ideas on things we might look
at to improve this performance? 
        
        Any and all help would be greatly appreciated.
        
        Stewart Werley
        Consultant - BTS Equity   
        Guardian Life
        3900 Burgess Place
        Bethlehem, PA  18017
        610-807-6690
        Stewart_Werley@xxxxxxxx 

        
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