[THIN] Re: Citrix client connection issues (intermittent)

  • From: Mark Guzzo <mark.guzzo@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Wed, 27 Oct 2004 14:04:08 -0500

Install SP3 for Citrix XP.
I was having the same thing happen. I downloaded FR3 and selected to
install SP3.

YMMV

Mark


On Wed, 27 Oct 2004 10:55:29 -0700, Joe Shonk <joe@xxxxxxxxxxxxxxxxxxx> wrote:
>  
>  
> 
> Is the IMA and XML service running or stopped when you run into this
> message? 
> 
>   
> 
> Joe 
> 
>   
>  
>  ________________________________
>  
> 
> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
> Of Brian Hall
>  Sent: Wednesday, October 27, 2004 10:32 AM
>  To: thin@xxxxxxxxxxxxx
>  Subject: [THIN] Citrix client connection issues (intermittent) 
> 
>  
> 
>   
> 
> Has any one come across a problem with their Citrix servers intermittently
> refusing connections?  I've seen this issue occur 4 times in the past 2
> years, including today.  We're running a Dell PowerEdge Dual 2.6ghz Xeon
> w/3GB memory, Citrix Metaframe XP FR2 on W2KTS. 
> 
>   
> 
> Here's the scenario: 
> 
>   
> 
> User's are connecting fine all morning.  Out of nowhere our help desk begins
> receiving reports that users can't connect to Citrix with the following
> client error "Citrix Remote Access Error 
> 
> "Cannot connect to the Citrix MetaFrame server. The Citrix Metaframe server
> is not available, please try again later".  When I check the CMC
> approximately 60 are still logged in and working properly.  I check the
> event logs and nothing out of the ordinary.  Resources look good in task
> manager and the registry size is at 120mb (note: pagepooled memory fix is in
> place).  Both swap files show normal utilization.  I can still RDP into the
> box from the LAN.  If any user logs out of the session, they can't log back
> in again.  Shortly after the first outage reports, logged in users begin to
> indiscriminately get dropped.  I notified the remaining users to log out so
> I could reboot the server.  After reboot, the server works fine. 
> 
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> 
> Thoughts? 
> 
>   
> 
> Thanks, 
> 
>   
> 
>   
> 
>      
> 
>   
> 
>   
> 
> Brian Hall
>  Network Administrator
>  American Financial Realty Trust
>  680 Old York Road, Jenkintown PA 19046
>  Tel: 215-887-2280 ext.2840 Fax: 215-887-9856
>  Email: bhall@xxxxxxxx 
> 
>   
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> 
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> 
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