[THIN] Citrix client connection issues (intermittent)
- From: "Brian Hall" <bhall@xxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 27 Oct 2004 13:32:27 -0400
Has any one come across a problem with their Citrix servers
intermittently refusing connections? I've seen this issue occur 4 times
in the past 2 years, including today. We're running a Dell PowerEdge
Dual 2.6ghz Xeon w/3GB memory, Citrix Metaframe XP FR2 on W2KTS.
Here's the scenario:
User's are connecting fine all morning. Out of nowhere our help desk
begins receiving reports that users can't connect to Citrix with the
following client error "Citrix Remote Access Error
"Cannot connect to the Citrix MetaFrame server. The Citrix Metaframe
server is not available, please try again later". When I check the CMC
approximately 60 are still logged in and working properly. I check the
event logs and nothing out of the ordinary. Resources look good in task
manager and the registry size is at 120mb (note: pagepooled memory fix
is in place). Both swap files show normal utilization. I can still RDP
into the box from the LAN. If any user logs out of the session, they
can't log back in again. Shortly after the first outage reports, logged
in users begin to indiscriminately get dropped. I notified the
remaining users to log out so I could reboot the server. After reboot,
the server works fine.
Thoughts?
Thanks,
Brian Hall
Network Administrator
American Financial Realty Trust
680 Old York Road, Jenkintown PA 19046
Tel: 215-887-2280 ext.2840 Fax: 215-887-9856
Email: bhall@xxxxxxxx
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