[THIN] Re: Citrix XenDesktop 7.6 install hangs

  • From: James Rankin <kz20fl@xxxxxxxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 17 Mar 2015 14:52:09 +0000

Blogged

http://appsensebigot.blogspot.co.uk/2015/03/quickpost-xendesktopserversetup-crashes.html

On 17 March 2015 at 14:00, James Rankin <kz20fl@xxxxxxxxxxxxxx> wrote:

> I'm already on it :-) trying to do more in the Citrix arena this year
> blog-wise
>
> On 17 March 2015 at 14:00, Webster <webster@xxxxxxxxxxxxxxx> wrote:
>
>>  Now that you say that, that setting bit me once before.  You need to
>> put that in a blog article.
>>
>>
>>
>> Thanks
>>
>>
>>
>>
>>
>> Webster
>>
>>
>>
>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>> Behalf Of *James Rankin
>> *Sent:* Tuesday, March 17, 2015 8:58 AM
>> *To:* thin@xxxxxxxxxxxxx
>> *Subject:* [THIN] Re: Citrix XenDesktop 7.6 install hangs
>>
>>
>>
>> Well, doesn't it always happen that when you write out a query, you solve
>> the problem.
>>
>>
>>
>> Client has some funky user rights defined. Namely, the permission to
>> "manage auditing and security log" has been removed from local
>> Administrators. Add this back in - and now it works just fine.
>>
>>
>>
>> Thanks to Web for replying - he was on the right track!
>>
>>
>>
>> On 17 March 2015 at 13:26, James Rankin <kz20fl@xxxxxxxxxxxxxx> wrote:
>>
>>  Wonder if anyone could possibly help me out with a Citrix install issue?
>>
>>
>>
>> I am trying to put the evaluation version of XenDesktop 7.6 onto a Server
>> 2012 R2 member server. I run the AutoSelect executable, select XenApp or
>> XenDesktop, but then when I click on Get Started | Delivery Controller, at
>> first the program was crashing with a .Net error.
>>
>>
>>
>> Digging out the log from %LOCALAPPDATA%Temp\Citrix\XenDesktop
>> Installer\XenDesktop Installation.txt showed an error of
>>
>>
>>
>> *11:07:44.7764 $ERR$ : AutoRun:Unable to record application type in the
>> registry, error Access to the registry key
>> 'HKEY_LOCAL_MACHINE\SOFTWARE\Citrix' is denied.*
>>
>>
>>
>> So I created the Registry key manually and gave Administrators Full
>> Control of the key. Now, instead of crashing, the installer looks like it
>> is doing something, but never completes.
>>
>>
>>
>> Analyzing the log file again now shows this - there are a couple of
>> errors near the start which I can't fathom out, highlighted in *bold*
>> below. However, it does seem to continue after those and then come to a
>> stop at a later point
>>
>>
>>
>> *Date: Tuesday, March 17, 2015*
>>
>> *Application version 7.6.0.5019*
>>
>> *Running from C:\Testing\x64\XenDesktop Setup\MetaInstallerCore.dll*
>>
>> *12:05:58.9597 $ERR$ : XenDesktopSetup:The follow command line arguments
>> were specified: '/NOSPLASHSCREEN /XENDESKTOP '*
>>
>> *12:05:58.9627 $ERR$ : XenDesktopSetup:Error whilst parsing arguments:
>> System.NullReferenceException: Object reference not set to an instance of
>> an object.*
>>
>> *   at Citrix.MetaInstaller.ArgumentParser..ctor(String[] args,
>> ICollection`1 availableGroups)*
>>
>> *   at
>> Citrix.MetaInstaller.Server.MetaInstallerServerApplication.ParseArguments(String[]
>> args)*
>>
>> *   at Citrix.MetaInstaller.MetaInstallerApplication.Run(String[] args)*
>>
>> *12:05:58.9627       : XenDesktopSetup:Current User Preferences follows
>> state: invalid-cmdline*
>>
>> *12:05:58.9687       : XenDesktopSetup:ShowUI = False*
>>
>> *NoReboot = False*
>>
>> *NoPrerequisites = False*
>>
>> *UIMode = Normal*
>>
>> *LogPath = *
>>
>> *VerboseLog = False*
>>
>> *WorkingDirectory =
>> C:\Users\gklp76a\AppData\Local\Temp\rbt_fed69622-52aa-420e-b0ed-38e2dfb8be4f*
>>
>> *InstallDirectory = C:\Program Files\Citrix*
>>
>> *PreselectedComponents = *
>>
>> *CDRoot = *
>>
>> *InstallationResuming = False*
>>
>> *EnableFlashSecurity = False*
>>
>> *EnableProGraphics = False*
>>
>> *ChangeFirewall = False*
>>
>> *ConfigureUdpPorts = False*
>>
>> *ConfigureRemoteAssistance = False*
>>
>> *InstallRemoteAssistance = True*
>>
>> *OptimizeVirtualMachine = False*
>>
>> *IsVirtualMachine = False*
>>
>> *IsVMWareVirtualMachine = False*
>>
>> *XenAppServerLocation = *
>>
>> *FarmGuid = *
>>
>> *ControllerNames = *
>>
>> *WcfPort = *
>>
>> *NoCitrixWDDM = False*
>>
>> *CitrixWddmOnHyperV = False*
>>
>> *EnablePersonalVDisk = False*
>>
>> *DoNotEnableDesktopExperience = False*
>>
>> *MasterImage = False*
>>
>> *User overriden virtual machine False*
>>
>> *NoResume = False*
>>
>> *AllowClientHostedAppsUrl (LAA)False*
>>
>>
>>
>>
>>
>> *12:05:58.9697       : XenDesktopSetup:MetaInstaller terminating*
>>
>> *12:05:58.9697       : XenDesktopSetup:InstallationManager instantiated*
>>
>> *12:05:58.9697       : XenDesktopSetup:InstallationManager instantiated*
>>
>> *12:05:58.9697       : XenDesktopSetup:InstallationManager instantiated*
>>
>> *12:05:58.9717       : XenDesktopSetup:Component 'Microsoft Visual x64
>> C++ 2008 Runtime' and dependencies instantiated.*
>>
>> *12:05:58.9717       : XenDesktopSetup:Component 'Printing Server Role'
>> and dependencies instantiated.*
>>
>> *12:05:58.9727       : XenDesktopSetup:Component 'Citrix Universal Print
>> Server' and dependencies instantiated.*
>>
>> *12:05:58.9797       : XenDesktopSetup:Product with upgrade code
>> {C6B77583-0ED3-4E64-B9EF-19AFB65A5CEE} is not installed.*
>>
>> *12:05:58.9817       : XenDesktopSetup:InstallationManager instantiated*
>>
>> *12:05:58.9817       : XenDesktopSetup:InstallationManager instantiated*
>>
>> *12:05:58.9817       : XenDesktopSetup:InstallationManager instantiated*
>>
>> *12:05:58.9817       : XenDesktopSetup:Component 'Microsoft Visual x64
>> C++ 2008 Runtime' and dependencies instantiated.*
>>
>> *12:05:58.9817       : XenDesktopSetup:Component 'Printing Server Role'
>> and dependencies instantiated.*
>>
>> *12:05:58.9817       : XenDesktopSetup:Component 'Citrix Universal Print
>> Server' and dependencies instantiated.*
>>
>> *12:05:58.9817       : XenDesktopSetup:Product with upgrade code
>> {C6B77583-0ED3-4E64-B9EF-19AFB65A5CEE} is not installed*
>>
>>
>>
>> And that is as much as is ever written to the log.
>>
>>
>>
>> Running Process Monitor and filtering by XenDesktopInstall.exe simply
>> reveals the following three entries, repeated constantly
>>
>>
>>
>> *"Time of Day","Process Name","Operation","PID","Path","Result","Detail"*
>>
>> *"12:08:23.2351971
>> PM","XenDesktopInstall.exe","CreateFile","532","C:\ProgramData\Citrix
>> AutoRun Waiting","SUCCESS","Desired Access: Read Attributes, Disposition:
>> Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write,
>> Delete, AllocationSize: n/a, OpenResult: Opened"*
>>
>> *"12:08:23.2352648
>> PM","XenDesktopInstall.exe","QueryNetworkOpenInformationFile","532","C:\ProgramData\Citrix
>> AutoRun Waiting","SUCCESS","CreationTime: 3/17/2015 11:54:03 AM,
>> LastAccessTime: 3/17/2015 11:54:03 AM, LastWriteTime: 3/17/2015 12:05:58
>> PM, ChangeTime: 3/17/2015 12:05:58 PM, AllocationSize: 1/1/1601 12:00:00
>> AM, EndOfFile: 1/1/1601 12:00:00 AM, FileAttributes: ANCI"*
>>
>> *"12:08:23.2352783
>> PM","XenDesktopInstall.exe","CloseFile","532","C:\ProgramData\Citrix
>> AutoRun Waiting","SUCCESS",""*
>>
>>
>>
>> I can see that there is a 0KB file created in C:\ProgramData called
>> "Citrix AutoRun Waiting", but nothing happens to it. Permissions on this
>> file seem to be OK. If you delete the file, the installer exits.
>>
>>
>>
>> I've tried all sorts of things (messing about with UAC, installing
>> various roles and features, running from the command line), but I can't
>> seem to get past this stage. The XenDesktop install is good - I've
>> downloaded it twice and it installs without any issue on the systems in my
>> lab.
>>
>>
>>
>> Anyone have any thoughts? Kind of stumped here.
>>
>>
>>
>> TIA,
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> --
>>
>> *James Rankin*
>> ---------------------
>> RCL - Senior Technical Consultant (ACA, CCA, MCTS) | The Virtualization
>> Practice Analyst - Desktop Virtualization
>> http://appsensebigot.blogspot.co.uk
>>
>>
>>
>>
>>
>> --
>>
>> *James Rankin*
>> ---------------------
>> RCL - Senior Technical Consultant (ACA, CCA, MCTS) | The Virtualization
>> Practice Analyst - Desktop Virtualization
>> http://appsensebigot.blogspot.co.uk
>>
>
>
>
> --
> *James Rankin*
> ---------------------
> RCL - Senior Technical Consultant (ACA, CCA, MCTS) | The Virtualization
> Practice Analyst - Desktop Virtualization
> http://appsensebigot.blogspot.co.uk
>



-- 
*James Rankin*
---------------------
RCL - Senior Technical Consultant (ACA, CCA, MCTS) | The Virtualization
Practice Analyst - Desktop Virtualization
http://appsensebigot.blogspot.co.uk

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