[THIN] Re: Citrix XenDesktop 7.6 install hangs
- From: James Rankin <kz20fl@xxxxxxxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Tue, 17 Mar 2015 13:33:54 +0000
Should have mentioned that I tried that, no joy unfortunately.
And that should be it is obvious from the *correct* language of the logs
the XenDesktop team is based in England :-)
On 17 March 2015 at 13:31, Webster <webster@xxxxxxxxxxxxxxx> wrote:
> In those times I have an issue with the installer, I just right-click
> the autoselect file and select runas administrator.
>
>
>
> Isn’t it obvious from the language of the logs the XenDesktop team is
> based in England! J
>
>
>
> Thanks
>
>
>
>
>
> Webster
>
>
>
> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
> Behalf Of *James Rankin
> *Sent:* Tuesday, March 17, 2015 8:26 AM
> *To:* thin@xxxxxxxxxxxxx
> *Subject:* [THIN] Citrix XenDesktop 7.6 install hangs
>
>
>
> Wonder if anyone could possibly help me out with a Citrix install issue?
>
>
>
> I am trying to put the evaluation version of XenDesktop 7.6 onto a Server
> 2012 R2 member server. I run the AutoSelect executable, select XenApp or
> XenDesktop, but then when I click on Get Started | Delivery Controller, at
> first the program was crashing with a .Net error.
>
>
>
> Digging out the log from %LOCALAPPDATA%Temp\Citrix\XenDesktop
> Installer\XenDesktop Installation.txt showed an error of
>
>
>
> *11:07:44.7764 $ERR$ : AutoRun:Unable to record application type in the
> registry, error Access to the registry key
> 'HKEY_LOCAL_MACHINE\SOFTWARE\Citrix' is denied.*
>
>
>
> So I created the Registry key manually and gave Administrators Full
> Control of the key. Now, instead of crashing, the installer looks like it
> is doing something, but never completes.
>
>
>
> Analyzing the log file again now shows this - there are a couple of errors
> near the start which I can't fathom out, highlighted in *bold* below.
> However, it does seem to continue after those and then come to a stop at a
> later point
>
>
>
> *Date: Tuesday, March 17, 2015*
>
> *Application version 7.6.0.5019*
>
> *Running from C:\Testing\x64\XenDesktop Setup\MetaInstallerCore.dll*
>
> *12:05:58.9597 $ERR$ : XenDesktopSetup:The follow command line arguments
> were specified: '/NOSPLASHSCREEN /XENDESKTOP '*
>
> *12:05:58.9627 $ERR$ : XenDesktopSetup:Error whilst parsing arguments:
> System.NullReferenceException: Object reference not set to an instance of
> an object.*
>
> * at Citrix.MetaInstaller.ArgumentParser..ctor(String[] args,
> ICollection`1 availableGroups)*
>
> * at
> Citrix.MetaInstaller.Server.MetaInstallerServerApplication.ParseArguments(String[]
> args)*
>
> * at Citrix.MetaInstaller.MetaInstallerApplication.Run(String[] args)*
>
> *12:05:58.9627 : XenDesktopSetup:Current User Preferences follows
> state: invalid-cmdline*
>
> *12:05:58.9687 : XenDesktopSetup:ShowUI = False*
>
> *NoReboot = False*
>
> *NoPrerequisites = False*
>
> *UIMode = Normal*
>
> *LogPath = *
>
> *VerboseLog = False*
>
> *WorkingDirectory =
> C:\Users\gklp76a\AppData\Local\Temp\rbt_fed69622-52aa-420e-b0ed-38e2dfb8be4f*
>
> *InstallDirectory = C:\Program Files\Citrix*
>
> *PreselectedComponents = *
>
> *CDRoot = *
>
> *InstallationResuming = False*
>
> *EnableFlashSecurity = False*
>
> *EnableProGraphics = False*
>
> *ChangeFirewall = False*
>
> *ConfigureUdpPorts = False*
>
> *ConfigureRemoteAssistance = False*
>
> *InstallRemoteAssistance = True*
>
> *OptimizeVirtualMachine = False*
>
> *IsVirtualMachine = False*
>
> *IsVMWareVirtualMachine = False*
>
> *XenAppServerLocation = *
>
> *FarmGuid = *
>
> *ControllerNames = *
>
> *WcfPort = *
>
> *NoCitrixWDDM = False*
>
> *CitrixWddmOnHyperV = False*
>
> *EnablePersonalVDisk = False*
>
> *DoNotEnableDesktopExperience = False*
>
> *MasterImage = False*
>
> *User overriden virtual machine False*
>
> *NoResume = False*
>
> *AllowClientHostedAppsUrl (LAA)False*
>
>
>
>
>
> *12:05:58.9697 : XenDesktopSetup:MetaInstaller terminating*
>
> *12:05:58.9697 : XenDesktopSetup:InstallationManager instantiated*
>
> *12:05:58.9697 : XenDesktopSetup:InstallationManager instantiated*
>
> *12:05:58.9697 : XenDesktopSetup:InstallationManager instantiated*
>
> *12:05:58.9717 : XenDesktopSetup:Component 'Microsoft Visual x64 C++
> 2008 Runtime' and dependencies instantiated.*
>
> *12:05:58.9717 : XenDesktopSetup:Component 'Printing Server Role'
> and dependencies instantiated.*
>
> *12:05:58.9727 : XenDesktopSetup:Component 'Citrix Universal Print
> Server' and dependencies instantiated.*
>
> *12:05:58.9797 : XenDesktopSetup:Product with upgrade code
> {C6B77583-0ED3-4E64-B9EF-19AFB65A5CEE} is not installed.*
>
> *12:05:58.9817 : XenDesktopSetup:InstallationManager instantiated*
>
> *12:05:58.9817 : XenDesktopSetup:InstallationManager instantiated*
>
> *12:05:58.9817 : XenDesktopSetup:InstallationManager instantiated*
>
> *12:05:58.9817 : XenDesktopSetup:Component 'Microsoft Visual x64 C++
> 2008 Runtime' and dependencies instantiated.*
>
> *12:05:58.9817 : XenDesktopSetup:Component 'Printing Server Role'
> and dependencies instantiated.*
>
> *12:05:58.9817 : XenDesktopSetup:Component 'Citrix Universal Print
> Server' and dependencies instantiated.*
>
> *12:05:58.9817 : XenDesktopSetup:Product with upgrade code
> {C6B77583-0ED3-4E64-B9EF-19AFB65A5CEE} is not installed*
>
>
>
> And that is as much as is ever written to the log.
>
>
>
> Running Process Monitor and filtering by XenDesktopInstall.exe simply
> reveals the following three entries, repeated constantly
>
>
>
> *"Time of Day","Process Name","Operation","PID","Path","Result","Detail"*
>
> *"12:08:23.2351971
> PM","XenDesktopInstall.exe","CreateFile","532","C:\ProgramData\Citrix
> AutoRun Waiting","SUCCESS","Desired Access: Read Attributes, Disposition:
> Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write,
> Delete, AllocationSize: n/a, OpenResult: Opened"*
>
> *"12:08:23.2352648
> PM","XenDesktopInstall.exe","QueryNetworkOpenInformationFile","532","C:\ProgramData\Citrix
> AutoRun Waiting","SUCCESS","CreationTime: 3/17/2015 11:54:03 AM,
> LastAccessTime: 3/17/2015 11:54:03 AM, LastWriteTime: 3/17/2015 12:05:58
> PM, ChangeTime: 3/17/2015 12:05:58 PM, AllocationSize: 1/1/1601 12:00:00
> AM, EndOfFile: 1/1/1601 12:00:00 AM, FileAttributes: ANCI"*
>
> *"12:08:23.2352783
> PM","XenDesktopInstall.exe","CloseFile","532","C:\ProgramData\Citrix
> AutoRun Waiting","SUCCESS",""*
>
>
>
> I can see that there is a 0KB file created in C:\ProgramData called
> "Citrix AutoRun Waiting", but nothing happens to it. Permissions on this
> file seem to be OK. If you delete the file, the installer exits.
>
>
>
> I've tried all sorts of things (messing about with UAC, installing various
> roles and features, running from the command line), but I can't seem to get
> past this stage. The XenDesktop install is good - I've downloaded it twice
> and it installs without any issue on the systems in my lab.
>
>
>
> Anyone have any thoughts? Kind of stumped here.
>
>
>
> TIA,
>
>
>
>
>
>
>
>
>
> --
>
> *James Rankin*
> ---------------------
> RCL - Senior Technical Consultant (ACA, CCA, MCTS) | The Virtualization
> Practice Analyst - Desktop Virtualization
> http://appsensebigot.blogspot.co.uk
>
--
*James Rankin*
---------------------
RCL - Senior Technical Consultant (ACA, CCA, MCTS) | The Virtualization
Practice Analyst - Desktop Virtualization
http://appsensebigot.blogspot.co.uk
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