Or if they use a proxy to get out to the internet, the client may need to be set to use the proxy settings from the default web browser. Raff -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Luchette, Jon Sent: Wednesday, May 19, 2004 2:52 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: Citrix SSL error Ask them if they restrict any outbound traffic on their firewall. Also is your WI and CSG on the same server? If so, do they both utilize port 443? If not, make sure that they have 443 open outbound (which they probably do) and more importantly whatever the other port you are using is also needs to be open outbound on their firewall. /jL -----Original Message----- From: Greatlan [mailto:Steend@xxxxxxxxxxxx] Sent: Wednesday, May 19, 2004 2:43 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Citrix SSL error I have a Metaframe XP farm running a CSG/WI server in a DMZ. All certs are in place and everything is working great from a personal ISP connection and even other private networks that I have had users test. The problem is on one private network. Every time you attempt to launch a published application you get the error message "The Citrix SSL server you are trying to reach is not accepting connections". However, there is another Metaframe farm that they can connect to on the public internet. Like I said, the farm is working great for most, however one of the most important locations is not and we have ZERO administrative control over the PC's or the Network at this site. I can not perform any testing what so ever. I need as much ammo as possible when I contact their Helpdesk to start trying to resolve the issue. Any thoughts would be great, please keep in mind that I can not run nslookup, IPconfig, etc. my hands are tied on this network. Thanks all, Donovan ******************************************************** This Week's Sponsor - Tarantella Secure Global Desktop Tarantella Secure Global Desktop Terminal Server Edition Free Terminal Service Edition software with 2 years maintenance. http://www.tarantella.com/ttba ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm ******************************************************** This Week's Sponsor - Tarantella Secure Global Desktop Tarantella Secure Global Desktop Terminal Server Edition Free Terminal Service Edition software with 2 years maintenance. http://www.tarantella.com/ttba ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm ******************************************************** This Week's Sponsor - Tarantella Secure Global Desktop Tarantella Secure Global Desktop Terminal Server Edition Free Terminal Service Edition software with 2 years maintenance. http://www.tarantella.com/ttba ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm