[THIN] Re: Citrix SSL error
- From: "Luchette, Jon" <JLuchette@xxxxxxxxxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Wed, 19 May 2004 14:52:13 -0400
Ask them if they restrict any outbound traffic on their firewall. Also is
your WI and CSG on the same server? If so, do they both utilize port 443?
If not, make sure that they have 443 open outbound (which they probably do)
and more importantly whatever the other port you are using is also needs to
be open outbound on their firewall.
/jL
-----Original Message-----
From: Greatlan [mailto:Steend@xxxxxxxxxxxx]
Sent: Wednesday, May 19, 2004 2:43 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Citrix SSL error
I have a Metaframe XP farm running a CSG/WI server in a DMZ. All certs are
in place and everything is working great from a personal ISP connection and
even other private networks that I have had users test. The problem is on
one private network. Every time you attempt to launch a published
application you get the error message "The Citrix SSL server you are trying
to reach is not accepting connections". However, there is another Metaframe
farm that they can connect to on the public internet.
Like I said, the farm is working great for most, however one of the most
important locations is not and we have ZERO administrative control over the
PC's or the Network at this site. I can not perform any testing what so
ever. I need as much ammo as possible when I contact their Helpdesk to start
trying to resolve the issue.
Any thoughts would be great, please keep in mind that I can not run
nslookup, IPconfig, etc. my hands are tied on this network.
Thanks all,
Donovan
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