When you copy a profile you do not necessarily copy the security settings. Be certain the user has full control to all directories under the security tab and are set to the owner for each profile folder. As an admin you will have to give yourself full control of the profile. the System account also needs full control of the profile folder. Any of these missing and a new one will be created. Jim Kenzig Blog: http://www.techblink.com Twitter: http://twitter.com/kenzig On Wed, Aug 5, 2009 at 5:00 PM, Heflin, Janet <Janet.Heflin@xxxxxxxxxxxxxxxx > wrote: > Scenario: > > Old 3.0 Citrix Farm to new 4.5 Citrix Farm. > > > > Copied the user profiles from the old Citrix Server to the new one. > > > > Problem: > > When a user logs in to the new 4.5 farm, they get a new user profile with > the domain extension (example old profile was username new profile > username.tdwilliamson) so now there are 2 profiles for each user > > > > How do I stop that? > > > > *~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > Janet Heflin > Information Technology > T.D. Williamson, Inc. > Phone: (918) 447-5168 > Email: janet.heflin@xxxxxxxxxxxxxxxx > Help Desk Phone: (918) 447-5222** > Help Desk Email: ** <helpdesk@xxxxxxxxxxxxxxxx>helpdesk@xxxxxxxxxxxxxxxx > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~*** > > > > ------------------------------ > This message and any attachments may be a confidential attorney-client > communication or otherwise be privileged and confidential. If you are not > the intended recipient, any review, distribution or copying of this > transmittal is prohibited. If you have received this transmittal in error, > please reply by e-mail and delete this message and all attachments > >